Great customer service
Great customer service. Prompt attention to my inquiries. Highly recommended to colleagues.
By Tony
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
407 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Byrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
Byrna Technologies (byrna.com) has 407 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 331 reviews with 5 stars · Clear filters
Great customer service. Prompt attention to my inquiries. Highly recommended to colleagues.
By Tony
I had a defective mag and it was not one day they had two in the mail for my in convenes, best costumer serves I think I have ever experienced. thanks
By Chris S.
Questions were answered, web page east to negotiate.
By Joseph N.
Marie was extremely helpful and actually had me order while talking to her, assuring me of the process! She went above and beyond in helping me.
By Norma
Samantha was awesome! Shipped out correct co2 cartridges right away! Although it was my mistake she didn’t hesitate to correct the situation! Thanks so much! Tom S.
By Tom
Great Customer Service
By Larry M.
Rachel McBride! What a pleasure chatting with her. She made sure I had all the right additions for my follow up order, and provided me a discount code as well.
By Sharon
I had an issue with delivery of one of my orders. Samantha responded quickly, was very courteous, and fixed the problem.
By John M.