Was simple and easy.
Was simple and easy but I think they could pay a little bit more for the phones.
By customer
Response from BuyBackWorld· Jan 8, 2020
Thanks for the kind words - we appreciate it!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BuyBackWorld (www.buybackworld.com) is a leading online trade-in service that allows consumers and businesses to quickly and easily sell their unwanted cell phones, iPhones, excess inventory, and other used electronics for cash. BuyBackWorld's streamlined and direct buy back service eliminates the risks and hassles associated with traditional peer to peer selling. Users of BuyBackWorld receive a fair and honest upfront price quote, a free shipping label and packaging, and lightning fast payment by check or Paypal.
BuyBackWorld (buybackworld.com) has 369 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 12 reviews with 4 stars · Clear filters
Was simple and easy but I think they could pay a little bit more for the phones.
By customer
Response from BuyBackWorld· Jan 8, 2020
Thanks for the kind words - we appreciate it!
This was a good transaction the only minor issue and why 4 stars because upon recieving item, it took 1 week 2 days just to test and verify, then release payment. This day and age of computers I think should've not taken so long. Everything else was smooth though. Reps kept me informed through out was kind informative fast easy replies. Would do business with again. You should to. There offers are the best out their.
By Reynaldo D.
Response from BuyBackWorld· Dec 6, 2019
Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!
No problems with mailing my product in and getting exactly what they said it was worth.
By Anonymous
Response from BuyBackWorld· May 1, 2019
We appreciate you using our services and we’re glad we were able to deliver on all of our promises. Thanks again!
After I sent them my phone using their packaging they sent me, I got an email saying they received it, and then later another one saying they were going to inspect it. That was the last email I received from them and it has been almost a month. I tried to contact them through their customer support email address, but never heard back from them. I don't expect to hear from them, and I feel pretty foolish sending them my phone, which was in excellent condition. If they do get back in touch with me, and even manage to pay me, I will amend my review. For now, though, in my mind this is theft, but what can I do? I have learned my lesson and will never deal with this fraud of a company again. After requesting an order status update on their website, they contacted me by email saying the delay in completing my order was due to a high volume of received devices. Fair enough. After a few weeks, they sent me payment for my phone. I appreciate them finally contacting me and completing my order, I just wish they would have kept me updated during that month when I didn't hear from them. The bottom line is my transaction with them was completed; I sent them my phone and they paid me for it. Would I do business with them again? After this experience, probably.
By Paul
Response from BuyBackWorld· Jan 8, 2020
We’re sorry to hear that your experience selling on our Platform wasn’t 100% great, but we do appreciate you leaving us feedback so we can continue to improve for the future. We'll work on speeding up the process for the future. In any event, thanks again for trying our services and we hope we can do better for you in the future.