Great customer service
Great customer service. Fair, honest. Good price for iPhone. When an issue arose I received an actual call to resolve the question. Fast payment. Would definitely use again.
By Shug
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
169 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We buy back new, used, and broken iPhone's and Smartphones for cash value! We are known for our unbelievably fast payment and free shipping. Feel free to visit our website for a custom quote! :)
Buyback Surgeon (buybacksurgeon.com) has 169 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 156 reviews with 5 stars · Clear filters
Great customer service. Fair, honest. Good price for iPhone. When an issue arose I received an actual call to resolve the question. Fast payment. Would definitely use again.
By Shug
Super easy! I traded in a broken phone that was “recycle only” for most places. The few that offered anything were all lower than Buyback Surgeon. After it was shipped as received, they sent the payment the next day. Very happy and satisfied! I will definitely use them again in the future.
By Sammy K.
Great experience with BuyBack Surgeon! It was easy and quick! I got a great price for my phone that had a busted back glass. Thank you BuyBack Surgeon!
By MelO
Very easy process, fair evaluation, quick payment!
By Will
I had a very good experience selling my phone to Buyback Surgeon. The transaction was fast, transparent, and hassle-free. I received a fair offer and prompt service. Highly recommended.
By Alan
It was easy and fast response recommend this company for buy back.
By Mina S.
Effortless transaction. Will be using buyback surgeon again for any damaged phones in the future. Thanks!
By Alex
Super quick and simple process to sell my old phone, very clear instructions on how to grade your device so there are no surprises when they receive it! 10/10 would sell to them again!
By Dj