a second chance,
reached out to to pay the difference in what was offered and given for a 5 star review, honestly not terrible. the owner will do things to help make things right.
By timmothy B.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
169 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We buy back new, used, and broken iPhone's and Smartphones for cash value! We are known for our unbelievably fast payment and free shipping. Feel free to visit our website for a custom quote! :)
Buyback Surgeon (buybacksurgeon.com) has 169 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 156 reviews with 5 stars · Clear filters
reached out to to pay the difference in what was offered and given for a 5 star review, honestly not terrible. the owner will do things to help make things right.
By timmothy B.
Granddad was going to be the Easter Bunny this Easter and was a little short on expendable funds. The iPad I sold to buyback surgeon was arriving on Good Friday when all had the day off but they made an exception so some grandchildren would have a joyful holiday weekend during their visit to Granddaddy Easter Bunny’s hopping happy home.
By Dr. W. Joel C.
No Frills trade In service, excepcional service and speed of payment issuance. Highly recommend Buyback Surgeon!
By Luis E.
I dealt with Sarah. She kept me Informed throughout the whole process and went out of her way to get me the amount that I wanted. Transaction was quick, highly recommend.
By JULIA G.
Buyback surgeon was quick to communicate, professional, and knowledgeable. Sarah and Jason were very helpful. Will definitely sell to them again when I have another phone to trade.
By Ashlyn S.
Quick and painless.
By Stevo
Response from Buyback Surgeon· Feb 3, 2023
Thank you Stevo, hope to do business again!
I wrote a review assuming this was another scam company. After my experience with Jason I came to realize I was wrong. Jason was professional and exhibited great customer service as well as being knowledgeable. I tried to delete my 1st review but couldn't figure out how. I would give this company an 8 star if I could all because of Jason, he represents Buyback Surgeon well. I will most definitely refer this company to sell your use cell phones, and will be selling my iPhone watch series 7 because I no longer have my iPhone.
By Ronie L.
Response from Buyback Surgeon· Feb 3, 2023
Thank you Ronie, we appreciate your cooperation!
I sold 2 iPhones to Buyback Surgeon. They advertised 1 day review and next day payment and they delivered. I’m impressed. There was no hassle. Other companies offered far less payment. I think Buyback Surgeon was fair and reasonable and I intend to use them again in the future.
By Will J.
Response from Buyback Surgeon· Feb 3, 2023
Thanks Will, hope to do business again!