FacebookReviews of business.facebook.com

Avevo una pagina , facevo tanta pubblicità, e’ stata bloccata per una violazione. Finito nessuno supporto. Finito con voi per sempre…

Trovare un'esperienza peggiore con l'assistenza clienti è difficile. Bloccano senza motivi, veramente assurdo, l'assistenza non capisce neanche le domande più elementari. Sono 15 anni che faccio pubblicità con Google e Facebook, anche Google ha seri problemi, ma Facebook è imbattibile per incapaci.

Every bad thing you could ever imagine when trying to advertise online youll find on facebook. So many bugs that their team cant handle them.

The website (business.facebook, meta and facebook) being unclaimed speaks volumes :-( My business page was recently hacked, no idea how given two factor is enabled, but I am waiting for meta support to provide an update. I have had to do all the hard work myself. Deleting users who shouldn't have access, removing content they posted and stopping an AD they had scheduled to run on my account. I cannot however return my business page NAME to its original state - because its been changed by the hackers within the last 60 days! The business who advertised on my Facebook business page is bestchoice4us, but they unsurprisingly cannot be reached! Long and short of it is that after 4 days my business page remains rebranded as another business name :-(

I have a friend with whom we were sharing a Meta Business ads account. He got hacked. The hacker took control of his account, where his payment methods and mine were related. I got stolen 400 € through PayPal, which PayPal fortunately refunded me this amount. However, my VISA card is still connected to that account, and I keep having (failed) payments. I needed to block this credit card, otherwise I'd keep being stolen money. Meta is not replying to my support request. I'm quite shocked by the fact they don't care about people getting their money stolen. If you do Facebook Ads, be extremely careful. Only allow one account to make the billings, and one payment method. Do not rely on Meta's support. EDIT: I sent again 2 request. The support replied with automated messages: "Thanks for contacting Meta. It looks like you're not able to make any changes to the billing preferences or payment methods because you're not an ad account admin. Only an admin of the ad account can make changes to billing or payments settings. If you're not an admin of a Business Manager associated with the ad account, you'll need to contact a current admin of the ad account to make the changes you're requesting." That's so bad, because the admin has been hacked. Their support won't be helpful if you ever get your money stolen through Meta.

me hackearon mi cuenta de instagram y me bloquearon facebook... imposible recuperar o intentar recuperar.. toda mi información, paginas, actividad a la basura... felicidades Facebook por hacer un trabajo pésimo.....

Nur noch K.I. und automatisierte "Optimierungen". Absolute Schwachsinns-Optimierungen wie unpassende Musik, Filter oder Retuschieren. Wenn man selbst Texte eingibt, muss man inzwischen bis auf Placement Ebene gehen, weil das nicht von alleine aktualisiert wird, obwohl man die Texte auf Anzeigenebene in die Maske eingibt. Dadurch dürften zig Advertiser unpassende Werbung ausspielen, weil man das nicht direkt sieht. Auch sieht man nicht, wenn Meta trotz Ausopten von Automatisierungen diese im Hintergrund wieder einstellt. Warum auch immer, aber jede Funktion im Ad Manager dient dazu, nicht das zu machen, was der Advertiser will. Der Support ist bei so vielen Unsinns-Funktionen und Kinderkrankheiten im Erwachsenenalter des Tools auch nicht mehr in der Lage, zu helfen. Meta Business wird mit jedem Update schlechter.

just a complete shitshow. Wanted to schedule reels, should be a really basic and easy hard to 🖕 up feature right? well i guess not, because everytime (about 7 tries now i've tried to schedule a reel. and they just get deleted. Meta maybe give up that 💩 VR headseat and put some money and resources where your customers actually need it.