Terrible Customer Service
This company’s customer service is terrible. I’ve been trying to get in contact with them for weeks and they will not respond. Now I have a broken optic with no way to warranty it.
By Saul T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
22 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bushnell Corporation is an American firm specializing in sporting optics and outdoor products.
Bushnell (bushnell.com) has 22 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 19 reviews with 1 star · Clear filters
This company’s customer service is terrible. I’ve been trying to get in contact with them for weeks and they will not respond. Now I have a broken optic with no way to warranty it.
By Saul T.
Complete rubbish. Sent them an inquiry about a product (trail cam). Received a three word answer that was totally unhelpful. It may have been factual but completely ignored the reason for the question and was very late. Arrogant, unhelpful and inefficient.
By Piers T.
les piles de ma Trophy Cam HD de Bushnell (model 119876) se vident en quelques (une nuit). Contacté, le SAV de Bushnell envoie des messages automatisés totalement inutiles. Bug de conception ou obsolescence programmée ? Produits Bushnell à éviter donc.
By Bernard S.