Excellent service
Excellent service! Great rep, made everything easy and smooth
By Sonia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
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The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Excellent service! Great rep, made everything easy and smooth
By Sonia
It was a pleasure working with the BusBank and especially Tony Glibkowski. The bus was on time and the bus driver pleasant. Once the bus reached our destination, we learned at the last minutes that we needed to use the bus as a shuttle service between hotels. We reached out to BusBank and they were flexible in allowing us to use the bus as a shuttle service.
By Barbara H.
Drivers were great and both our trips were outstanding. A 5 Star rating for sure. Thank you Bus Bank for excellent service.
By Rick
This was our second time using Busbank for our daughters weddings transportation.....both times we were thrilled with the service! For our bridal party, for both weddings, we had a trolley which the kids loved! Trolley arrived on time and while we were in church the driver hung our "just married" sign inside so that it was all ready for photos when service was over...our daughter loved it! For our guests we provided coach buses to and from the reception. Our sales person, Philip May, thought one doing numerous runs would be enough, and he was absolutely right! I would highly recommend BusBank and their services! Linda T
By Linda
The bus driver was on time, easy to get a hold of and great during the ride. highly recommend!
By Makayla
Great experience!
By Edward
Bus Bank was great, they were able to get me a bus on short notice for an event at work. The driver was very skilled and very nice.
By Debra Z.
Great service!
By Melanie