Driver was great!!
Driver was great!!
By Tyson
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
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The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Driver was great!!
By Tyson
Very accommodating even during weekends and last minute changes. Great service.
By Bunty
We had no trouble at all with BusBank! We enjoyed our driver, Alton. He was personable and prepared. Everything went as planned and we are planning to use them again for another trip. Dan Weed also provided answers to all my questions and gave me wonderful customer service.
By City of Forest Park, O.
Great to work with beforehand and on-site, very adaptable on a challenging event.
By Sawnia
Our representative, Phillip, was great and responded quickly when another company didn't keep their agreement. The bus driver Karisma was super nice and helpful. She made an unscheduled pit stop at a park for us and waited patiently everywhere we went. Thanks!!
By Sonja H.
Scott was very helpful when I attempted to organize a bus needed to transport a group of friends to/from a late night event. He was very accommodating to the group's needs and extremely responsive during the process. I would use BusBank again and, if I do, I hope to be able to work with Scott.
By Amanda R.
Scott was very accommodating! He was always available to answer my questions. Everything went smoothly
By Payton P.
Very accommodating, quick responses, flexible, and easy to work with!
By Jordan P.