Great company to work with
Great company to work with, I would recommend them to any business. We had many last minute changes on a daily bases, they were very accommodating and the drivers were very nice to work with.
By Donna
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
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The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Great company to work with, I would recommend them to any business. We had many last minute changes on a daily bases, they were very accommodating and the drivers were very nice to work with.
By Donna
reliable and helpful . would use their service again
By Karen
The price was reasonable, the sales person effective and polite as well as the driver. I will definitely use their service again.
By Liliana
Our driver was great!! Early and very kind.
By Kaelyn
The only problem we had was that one of the Coaches went to the wrong address. Turns out that it was my fault - I had given them an old address. The fun part was that I noticed when our driver started to take the wrong exit and corrected him so we went to the proper facility. The owners of the company we were going to were on the other bus and were clueless as to the error!
By Tom
From the inquiry process to the demeanor of the bus drivers that picked us up, I was truly impressed by the professionalism and support of theBusBank. I would highly recommend them to anyone asking for charter bus service.
By Bradley
Hello David Blair: I want to contact you only to give you my gratefull greetings for the help of Busbank, yours and the service offered by you and the drivers. Rich and Danny were very helpfull and my family and I do not hesitate on contact Busbank or you to arrange new trips on the future. So, thank you very much to all of you for your help and kindness because of that, we had a wonderfull trip. Greetings, JULIETHE PABON
By JULIETHE P.
Used Bus Bank to shuttle guests from venue to venue and event to event without any issues. I’d highly recommend their services as they’re competitively priced and service was great!
By Minesh