Philip May was WONDERFUL helping us…
Philip May was WONDERFUL helping us plan our 4th grade field trip. Our three drivers were outstanding! We will definitely use them for our trip next year!
By Lynn H.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 615 reviews with 5 stars · Clear filters
Philip May was WONDERFUL helping us plan our 4th grade field trip. Our three drivers were outstanding! We will definitely use them for our trip next year!
By Lynn H.
Philip was an amazing consultant that guided us through the bus options smoothly, he also answered any questions we had quickly and graciously. The busses came on time and they were very kind bus drivers. I would recommend this service to anyone interested.
By Chloe T.
Philip A May was outstanding! Super helpful and quick at replying to emails. Got everything squared away like a pro, and was transparent and understanding. Will use this service again in the future without questions!
By Daniel E.
Our driver Scott showed up early, he was very professional and courteous. His driving was calm and safe, and he was also flexible on the pick up time.
By Susanne
We arrived to our destination safely and on time!
By Amanda B.
They are super responsive and ontop of everything we needed for our school field trip.
By Sherly H.
I used their service for a retreat and overall I had an amazing experience. The customer service was AMAZING. Philip was the person assisting me and was very patient especially since there were many last minute changes. Our driver Jose was also very nice and he really made the retreat run smoothly. I would use again!
By Michelle
Awesome job the drivers we had Jose and Gregory was awesome. Jose took us the cruise ship ( carnival magic ). And. Gregory pick us up for a great ride home (Jacksonville Florida ) Thanks BusBank
By Edward T.