Excellent Service All Around
Alex was a great driver and Steve Mahoney did a great job setting up the route. We had zero problems and they were very accommodating. Great job!
By Barbara C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 615 reviews with 5 stars · Clear filters
Alex was a great driver and Steve Mahoney did a great job setting up the route. We had zero problems and they were very accommodating. Great job!
By Barbara C.
Great customer service and driver!
By Cheryl N.
Amazing service and accommodations.
By Nathaniel
Great communication. Arrived on time for pick up and return. Driver was courteous and professional.
By Adam
Love BusBank! They were able to accommodate a last minute addition of a second bus within hours of our reservation time! Communication was outstanding and the drivers were very professional. Amazing experience for our group!
By Dawn M.
Driver was friendly and accomadating!
By Kellie Griffin B.
Great bus and very nice drive. We will come back again!
By Gregory E.
Our rep was great with timely communication from the outset!
By Mark J.