BusBank did a great job…
BusBank did a terrific job from start to finish! This was a last-minute booking, handled efficiently and professionally. Everything was top-notch, from our driver to the bus and customer service!
By KC T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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BusBank did a terrific job from start to finish! This was a last-minute booking, handled efficiently and professionally. Everything was top-notch, from our driver to the bus and customer service!
By KC T.
Kayla Dorrans made our experience flawless! Great communication leading up to service, during and after. Will definitely will use this service again.
By Ginger R.
Response from BusBank· Jan 30, 2025
Ginger, we are so happy to hear that you had a great experience with us! We will pass on the good news to Kayla. Thank you again!
We used Buster for the CA All State Honor Choirs Event. All of the bus drivers were excellent, professional, and on time! We had some trouble loading some of our groups and they were very helpful and accommodating. We hope to use them again next January and use our experiences this year to get more efficient at loading the busses!
By All-State C.
Response from BusBank· Jan 30, 2025
We are so excited to hear you had a great experience working with us! We look forward to working with you again in the future. Safe travels!
We used BusBank for a team building event, and the experience was amazing. I was contacted right away when I put in a request, and the response times from everyone in the company was fantastic. Debra was our driver and she was efficient, communicative and did a wonderful job! Thank you for a great time!
By Tracy
We had Mr. Banks as our driver and he was so kind and on time for everything we needed
By Callie M.
We used Bus Bank for a company meeting in Carlsbad San Diego and we got Veronica and Liram as our drivers for this trip. They were amazing and sooooo pleasant. We have nothing but great things to say about the both of them. We had a lovely experience!
By Amber C.
I used this company for an Association evening event. Their prices were the best, their responses were quick and everything was so easy! Highly recommend!
By Brittany N.
Response from BusBank· Jan 15, 2025
Brittany, thank you so much for trusting us with your transportation needs. We strive to give our clients the best service with a great price. Your recommendation means the world to us! Safe travels!
We had an incredible driver, who above and beyond for us.
By Sofi S.