BurneekReviews of burneek.com

Response from Burneek· Jul 6, 2026

Thank you for sharing your experience. We're delighted to hear your Burneek unit has been a great addition to your routine and that our support team has been there to assist you along the way. Thank you for choosing Burneek. – Burneek

Response from Burneek· Mar 5, 2026

We’re really glad to hear you’re enjoying the experience of having a sauna at home — that’s exactly the kind of relaxation we hope it brings. Regarding the cold plunge, it may ship separately from the sauna. If yours hasn’t arrived yet, please email [email protected] and mention Trustpilot so our team can review the status and provide an update. – Burneek

Response from Burneek· Feb 24, 2026

We truly love reading this, “heavenly sanctuary” is exactly the experience we aim to create. ❤️ The delay with your sauna was tied to a specific batch that took longer than expected. The majority of customers from that group have already received their units, and we appreciate your patience during that time. As for the cold plunge, it should be preparing to ship shortly. Thank you again for your understanding and for being part of the Burneek community. If you’d ever like a direct update, please email [email protected] and mention Trustpilot so we can prioritize it for you. – Burneek

Response from Burneek· Feb 22, 2026

We’re really glad you decided to stick with it. Hearing that it’s become your go-to for unwinding means a lot. Consistency, simplicity, and a reliable experience are exactly what we aim to deliver. Thank you for sharing this. – Burneek

Response from Burneek· Feb 12, 2026

Thank you for sharing your experience. We’re glad you’re enjoying the benefits of having a home sauna and appreciate your patience with the delivery. — Burneek

Response from Burneek· Jan 25, 2026

Thank you, Deyla, for your comment—it truly makes us very happy. We want to provide the best experience for every customer. Burneek

Response from Burneek· Nov 4, 2024

Hello Patrick, Thank you for your feedback. We appreciate your recommendations and will certainly take them into account as we strive to improve our customers' experience every day. Please remember that we’re here to help with anything you may need. Sincerely, Burneek