Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
362 reviews
BurneekSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Empower your wellness journey with Burneek's innovative temperature engineering. From our Saunas to the Frozeneek plunges, embrace holistic health accessible to all. Transform with advanced, simple-to-use products. Wellness isn't just for the fit; it's for anyone ready to change, feel great, and be the best version of yourself.
Burneek (burneek.com) has 362 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 150 reviews with 5 stars · Clear filters
The item shipped quickly. It was simple to put together. Works as advertised
By Jay
Response from Burneek· Oct 16, 2026
That's exactly the experience we love to hear about! Quick shipping, easy assembly, and a product that delivers on expectations. Thank you for choosing Burneek, and we hope you enjoy every session! – Burneek
Great customer service and product
By Carrie B.
Response from Burneek· Oct 16, 2026
Thank you for the kind words! It means a lot to know you're happy with both your Burneek product and the support you received from our team. We truly appreciate your trust and support! – Burneek
My 2 person sauna arrived intact with no damage, good start as it's big. Assembled it myself, with help, again it's big. Some of the connectors were not attached to the main power box on the ceiling. Had an error code that wasn't listed in the trouble shooting section of the instructions. Put in a contact us, and got a response within 24 hrs. on a holiday weekend. Good service, it's up and running. Feels great, I miss my hot tub, but the weather in New England is not kind when the power goes out. This sauna takes far less power, so will be usable on my generator.
By ATDP L.
Response from Burneek· Oct 15, 2026
We’re happy to hear your sauna arrived in great condition and is now up and running! It’s especially rewarding to know our team was able to assist you so quickly, even during a holiday weekend. We appreciate you sharing your experience and hope your sauna brings you plenty of warmth and relaxation through those cold New England days! – Burneek
My steam sauna was delivered on time. Easy to put together…took about 25 minutes. Works fantastic. Relaxing and great for my old bones.
By Dennis D.
Response from Burneek· Oct 14, 2026
Nothing better than having your own relaxing steam sauna at home! We’re happy everything arrived on time, setup was quick, and you’re already enjoying the experience. Here's to many more relaxing sessions! – Burneek
Customer service response time is very good. Delivery was seamless as well.
By Tony H.
Response from Burneek· Oct 12, 2026
Great to hear everything went smoothly! We’re happy our team was quick to respond and that your delivery experience was just as seamless. Thanks for choosing Burneek! – Burneek
Loving our sauna from Burneek. It was so simple to assemble. The equipment is easy to use. We are impressed with its performance!
By Katie B.
Response from Burneek· Oct 7, 2026
Love hearing this! We’re glad the assembly was simple, everything is easy to use, and the sauna’s performance has impressed you. We hope it becomes a favorite part of your routine! – Burneek
I purchased their portable hot sauna from them about two years ago, and it's worked absolutely awesomely. I use it at least once or twice a week. I keep it clean, and I'm taking care of it. I let it air out, and it's been a real trooper. It takes care of me as I take care of it. So far, so good, no issues. It's amazing. It's honestly been one of the best values I've ever seen: to get a sauna like this that works, that you can use every day, for this reasonable price. It has just been amazing. I'm glad I took a risk and bought it. It hasn't let me down. Thank you to the company. Cam
By Cameron F.
Response from Burneek· Oct 6, 2026
Thank you so much, Cam! It’s wonderful to hear that your sauna has been part of your routine for nearly two years and is still serving you so well. We especially appreciate hearing how well you’ve cared for it along the way. Thank you for trusting Burneek, and we hope you continue enjoying many more sessions! - Burneek
This unit is a high quality item. I really enjoy it. Also, the support team is very responsive but I didn't need them!
By Andre W.
Response from Burneek· Oct 5, 2026
Thank you so much for sharing your experience! We’re glad to hear you’re enjoying the quality of your sauna. And while we’re always here when you need us, we’re even happier to hear you haven’t had to! 😊 Enjoy every session!
