BULQ.comReviews of bulq.com

As a first, AND LAST time customer. Receiving damaged merchandise that was supposed to be NEW is unacceptable. The boxes came in undamaged and because I waited 2 weeks to report. (I wanted to wait to photograph for my online store as I was expecting studio equipment.) I didn't know their policy of 7 days to report because I didn't think that when you order NEW MERCHANDISE WITH TAGS, it would come damaged. I received a total of 4 items that were damaged. Customer Service did nothing to help keep me as a customer. STAY AWAY from BULQ unless you want to get ripped off. UPDATE: I have reached out to your "Customer Service" and they have no resolution other than throw your "policy" in my face. YOU SHOULD BE ASHAMED OF YOURSELF for pandering instead of ACTUALLY resolving the issue which is that you are sending DAMAGED MERCHANDISE with "NEW" so if you want to reach out to ME. I welcome it. Other than that. Stop saying to reach out to Customer Service, which "service" doesn't exist. So, unless you are ready to help me with the damaged "NEW" merchandise, my review stands as it is.

I have been sourcing from bulq for a couple years now, we had one order (3 cases) that came in that where missing hundreds of items. After jumping through their hoops documenting everything that was missing and taking pictures, They sent us a refund. we have purchased several cases from them sense and recently ordered 3 cases of NEW items. 1 case was all new items and the other 2 were used open box returns. Again we contacted them and told them that we wanted to return the items as they are not what we paid for and was given the "we don't do returns, here is a bunch of work that you need to do to get a meager refund." That's 2 times in 1 year that i have had to shut my business down and do the job that they are suppose to be doing to get a refund that doesn't cover my time and effort to correct their mistakes and I get to lose business while doing it. Never again Bulq

Some items broken. Outdated calendars. 30 of them NO USE 20 small pkgs of playdoh, was hard as a ROCK. Very dissastified

Nearly $100,000 Spent Through BULQ, Here Is Why We Stopped Sourcing With Them - An In-depth Review When we had first heard about BULQ, we thought it might be a great opportunity to source products for our business. Below is an in-depth review of the issues and misrepresentations we’ve encountered since we started sourcing through BULQ. 1. Retail Estimates Are Not As Advertised - The Retail Prices shown for items, cases, and pallets are not always as advertised, and in some instances as we’ve seen, blatantly marked out of proportion in order to encourage buyers to order the lot. We’ve noticed an iPhone 8 marked for $1400, Wired EarBuds marked as $999, and more price markups that don’t match their actual current retail value. 2. Claims - Across 47 Orders since 2019, we’ve needed to file a claim for 43 of those orders. A large amount of those claims had to do with the “most expensive” item in the lot. We had a circumstance where a Case was advertised to include a $2400 brand new 2020 MacBook Pro among other items. We found this to be a great deal considering the cost of the lot was slightly below that price. Instead, we received a used 2010 MacBook Pro with a faulty screen with an estimated resale value of about $100. Their refund calculations are based upon “an internal system” that calculate their wholesale value. The retail value listed for an item will not be an indicator as to how much you’ll receive as a refund for your claim. 3. Jewelry - From our experiences with BULQ, all jewelry comes unmarked, unbranded, and with no tags or signs of authenticity. We only specialize in electronics, so for jewelry items included in the lots we have bought, we found it applicable to take it to our local pawn shop. For an item marked as a $450 retail value, we were told that the jewelry was “costume jewelry” and virtually worthless. 4. “Price Drops” - We’ve noticed a new tactic that BULQ has employed which is greatly misrepresenting their “price drops”. You’ll see a lot that is listed as a 30% price drop with a price of $4000, and a retail value of $4500. That would mean the original price is above the retail price. Apparently this tactic is used so that buyers believe they’re getting a great deal because the price has “dropped” by 30%. 5. Overall Fundamental Values - Given all of the deceptive practices and misrepresentation from BULQ, it is disheartening that a company would look to “prey” on small businesses as a source of income. While we understand the customer service staff does not have direct information into the operational tactics of the business, we have had conversation with a few customer service representatives from BULQ that agree that some of BULQ’s practices “do not look right”. We understand what it takes to build from a small company to a million dollar business. There are no short cuts or deceptive tactics you can take to cheat your way there. Honesty and trustworthiness is more valuable to us than money. We hope that BULQ will understand this fundamental value in the future.

We buy from multiple uninspected returns sellers but we have only recently tried Bulq.com One lot was fine, random damaged items and ok items as is expected. The second lot however had 2 2018 Apple Macbook Pros which made up half the value of the lot. Even broken those would sell well as parts. But, when we received the lot, there were no 2018 macbooks at all. We did recieve 2 antique macbooks that are worthless. Bulq also loads up mixed garbage items to reduce the average value of the items... So a lot with 5 items over $500, but also 50 broken cell phone cases, and that drops the average item price to $54... so when we told them the macbooks were not included, they refunded the average value of the 2 items ... just over $100... The Macbooks are half the MSRP value of the lot. So they reply they will pay $100 and as soon as they issue the refund, they stop taking calls (2 pm EST) and say they're closed.. Weve bought uninspected returns for years... Ive never had a lot misrepresented this bad, Ive never had trouble with the sellers correcting a misrepresented manifest, Ive never had one think that unplugging the phone was something that properly represented their business.

I will not buy again

Due to my oversite, I was totally disappointed in my purchase. I did not see where the whole purchase was basically trash and nothing would be repairable. My mistake did not see the whole manifest. Perhaps a red more visible message. If I can find another package to my liking and I actually can make a little profit or at least use something, I may purchase again.

I purchased 3 pallets. 1 like new pallet and 2 unexpected return pallets. I knew I was taking a chance but it I figured that if the they were really damaged, they would be labeled damaged. The three pallets were horrible. There was dents , rust, and cracks on the like new pallet. There were a few things that were brand new but the majority wasn't worth the money. In the last 2 pallets everything was broken. Every single thing. It was horrible. When the pallets were delivered, my husband and I had to help the guy get the pallets off the truck. They only sent 1 guy with 3 pallets. I paid 1800 to get 400 dollars worth of goods. Now I have to figure out how to get rid of a garage full of junk. The worst experience for my first time. Now I know to never buy unexpected returns. I tried to call them to recoup something, but I couldn't get in touch with anyone. I learned my lesson.