Not working at all from the first day
Not working at all from the first day. Took long time to reach out customer services.
By CHUN YANG W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
69 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buffalo was the first company in Taiwan to specialize in high-end stainless steel cookware. Over 60 years later, the brand remains synonymous with premium quality throughout Asia. As a new entry in the US market, word is quickly spreading about Buffalo’s exceptional craftsmanship. The company’s product lines today include multilayer stainless steel cookware, kitchenware, and kitchen appliances, including our famous Buffalo Smart Cooker—Asia’s bestselling induction heating (IH) rice cooker, and the only rice cooker with a multilayer stainless steel inner pot.
buffalocookware.com (buffalocookware.com) has 69 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 11 reviews with 1 star · Clear filters
Not working at all from the first day. Took long time to reach out customer services.
By CHUN YANG W.
It's not a nonstick. Very bad to use 😕 Don't buy this anymore.
By Fiona Huan H.
Accepted my order payment , didn’t received any confirmation. But sent me a Survey . What are you expecting? What’s my confirmation order?
By Janet J.
Response from buffalocookware.com· May 9, 2024
Thanks for getting in touch. It's possible the order confirmation got lost in the shuffle. Not to worry though, your order will be delivered as expected. To avoid this hiccup in the future, keep an eye on your spam folder or whitelist our email. We appreciate your understanding!