Great responsive and proactive service…
Great responsive and proactive service and faster than expected delivery. Thanks!
By Simon
Response from BT-Miners· Apr 19, 2022
Thank you, Simon for your business! We appreciate it.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
445 reviews
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BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.
BT-Miners (bt-miners.com) has 445 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 336 reviews with 5 stars · Clear filters
Great responsive and proactive service and faster than expected delivery. Thanks!
By Simon
Response from BT-Miners· Apr 19, 2022
Thank you, Simon for your business! We appreciate it.
It is very reliable, everything arrived Perfect, it has very good customer service, I am happy, recommended
By Deb C.
Response from BT-Miners· Apr 19, 2022
Deb, thank you for your recommendation. We look forward to working with you again in the future!
This was my third order with BT-Miners, all orders have come on time or early and fully functioning in original OEM packaging. Prices are always fair with current market value, no price gauging and use qualified shipping experts for customs. Highly recommend.
By JF
Response from BT-Miners· Apr 19, 2022
Thank you for your multiple orders, James!
Excellent company excellent products
By Micron Fiber Crypto D.
Great Job! Thank you for a reliable ASIC miner reseller in the US.
By W. H.
Great service very responsive and a quick shipping time
By TRAYNOR F.
I'm just some guy. I ordered a KD5, a CK5, two KD-box miners and all those showed up really fast---Goldshell I also ordered the Bitmain L7-9,500 and that took from August of '21, when I ordered it, till March of '22 for the Bitmain L7 to show up, but it's here, working, mining away!!! BT-Miners has proved to be trustworthy, even when the manufacturers take forever to deliver......well, 7 months, I exaggerated, but 7 months feels like forever
By Steven T.
Response from BT-Miners· Mar 30, 2022
Steven, Thank you for your business! In-stock items we try to ship right away. We appreciate your patience in dealing with the Bitmain pre-order situation. We are glad you are finally hashing away with the new L7. Thanks again!
I ordered two ANTMINER L7’s and after ordering I got a phone call from Lena. She asked me some questions to make sure the environment I was setting the miners up in would be the right environment like electrical setup and so on. She then gave me her cell number to call her if I ever had any questions or concerns. I did call her multiple times only to have her answer every question. I was also told that if I needed support she would put me in contact with her technicians trained with ASIC miners. Due to the lack of miners to purchase I ordered two other L7’s 9.5s from another retailer and I was not delivered the ones I ordered but the L7’s 9050. I got a lesser miner but paid the higher price. Because of the difficulty it is to get miners these days I didn’t even bother to dispute it I was just glad to at least get my miners. BT-Miners sent me what I ordered and always supported me throughout the process. It’s very scary purchasing tens of thousands of dollars on miners and not know what’s going on but BT-Miners helped alleviate some of the pain that goes with purchasing expensive equipment. Anyway, I am now on my way to building my first mining farm and look forward to buying more from BT-Miners.
By Edward
Response from BT-Miners· Mar 24, 2022
Thank you Edward! We are happy to support you in building your first mining farm and look forward to working with you again. Happy Hashing!