Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
445 reviews
BT-MinersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.
BT-Miners (bt-miners.com) has 445 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 336 reviews with 5 stars · Clear filters
One of the best places to buy miners. excellent service and trustworthy, I recommend to buy from here!
By Ebbzzyy
Response from BT-Miners· Apr 8, 2024
Thank you for trusting us and investing in buying a crypto miner.
Lena is tough, but transparent. I enjoyed doing business with her.
By Miner M.
Response from BT-Miners· Mar 20, 2024
Thank you for the review 5 stars, and we will let Lena how you feel lol.
Crypto currency
By Muhammad S.
I can say that BT-Miner has surprised me in how fast and timely their customer service is…you wouldn’t expect to get answers almost all day and every day, weekends and all…as important, its not a bot or lip service, they tell you they are going to get something done and they do. Only one thing I can think of that would make this experience them best in class…if they could provide and interface to all of the miners being hosted so we can make changes to pools or go solo when we want w/o having to wait for their excellent customer service to do it. I give them 5 Stars but would give them 6 if they had that last interface…hard to improve greatness but they can be best in class if they can add that one last part…
By Zxt
Response from BT-Miners· Mar 20, 2024
Thank you for the review. We pride ourselves on our phenomenal customer service.
Good company nice service
By Ashvinkumar C.
I am new to mining and Lena walked me through the process and was very helpful in answering all my questions and when there was an issue she responded immediately and got the issue resolved. Great customer service.
By Mary G.
Response from BT-Miners· Mar 20, 2024
We enjoy teaching newcomers about crypto mining. The more people know the more our lovely industry will grow.
100% Legit, I got 7 of my IceRiver miners today. Working with them over whatsapp and on the phone for the past 2 weeks. Always feel its risky but BT-Miners sent as promised. Thanks again
By Crypto T.
The service was good, and they had the best price.
By David
