Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
Broadway.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.
Broadway.com (broadway.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 331 reviews with 5 stars · Clear filters
Ease of ordering tickets and seeing view of stage to view before purchasing tickets
By Patti A.
Response from Broadway.com· Jul 10, 2025
Glad you had a clear view of both the stage and the process! Thanks for the kind words, Patti.
Purchase process was easy and timely
By Theresa H.
Response from Broadway.com· Jul 10, 2025
We appreciate your feedback - glad everything went smoothly!
Very easy to book and simple to navigate!
By Lisa B.
Response from Broadway.com· Jul 10, 2025
Easy and simple = music to our ears! 🎶 Thanks for choosing us, Lisa.
The app directions made it simple to use.
By Patricia
Response from Broadway.com· Jul 10, 2025
So glad the app made things easy! Thanks for the feedback, Patricia.
The ease and usability was seamless. What I enjoyed most was the view from seat button. I can't wait to attend to see how accurate it was.
By Crystal Walker G.
Really easy to use and loved the fact that they pointed out areas that might not have a clear view point etc.
By Laura D W.
It was so easy by using the seating map. We are visiting NYC and we appreciated the professionalism of your website.
By Carroll D.
Efficiency, informative, fast, accurate
By Klant Didier C.
