Easy fast and helpful
Easy fast and helpful! Can’t wait to see the show!!!!
By Molly P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.
Broadway.com (broadway.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 331 reviews with 5 stars · Clear filters
Easy fast and helpful! Can’t wait to see the show!!!!
By Molly P.
Easy site to navigate and choose payment on. Love that you can see all seats available with the view and whether they are on an aisle before purchase.
By Ellen H.
It was very efficient. This was my first purchase for tickets for a Broadway performance (to accompany my first trip to New York City as part of a Road Scholar tour. I was able to find everything I was looking for quickly and easily. Thank you for making it easy.
By Michael
Really enjoyed the 'view from the seat' feature, that is awesome!
By Katie F.
Easy to find tickets for the play and time that I wanted
By Ronald V.
I have purchased theater tickets from this company for the past six years every time I have a trip to NYC and never had any issues. I am usually in the city twice a year and only had to call once when I accidentally deleted my electronic ticket. It was resent while I was on the phone. Great customer service.
By Consumer
Response from Broadway.com· Mar 13, 2026
Thank you for your kind words and for being such a loyal customer! We’re so glad we could help quickly when you needed your ticket resent. Enjoy your next show in NYC! 🎭
Very easy, great seat choices, awesome site!
By Meredith L.
Easy process. Like that you can see the stage /seat preview.
By Natalia S.