Site was very user friendly
Site was very user friendly. Provided the option of price and my seat. As well as providing the projected seat view, prior to purchase! Great tool. Thank you!
By Destiny S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.
Broadway.com (broadway.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 331 reviews with 5 stars · Clear filters
Site was very user friendly. Provided the option of price and my seat. As well as providing the projected seat view, prior to purchase! Great tool. Thank you!
By Destiny S.
Loved the view from the seat!
By Diane U.
I liked being able to see the stage view when purchasing.
By art
Easy to search and then pick a seat
By Steve F.
Easy to use, competitive pricing
By Chris K.
Seamless experience
By Craig T.
We live in Chicago but come to NYC every December for theater and everything else NY. We ONLY use Broadway.com when buying our tickets and as usual the process was flawless!
By Dashmonkey
Great interface to choose a show and find a seat I wanted. Great information about theaters, shows, and individual seats as well.
By Michael P.