Total con took more out of my account…
Total con took more out of my account than the amount of the goods. Don’t trust them.
By Deborah B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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4 reviews
Scores get a color once a company has 5 reviews.
Britshop is listed under Books & Magazines.
Britshop (britshop.com) has 4 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
4 approved reviews, newest moderated first
Total con took more out of my account than the amount of the goods. Don’t trust them.
By Deborah B.
Total scam company- As with others ordered a physical book but did not receive it, ‘order being processed’ but with that order notification was a download link’. They have since amended their website to say they only sell ebooks! No response to my emails chasing delivery/ questioning this. Bank promptly refunded me via chargeback. On looking more closely I realised fraud was again committed as the payment was received into a different account/ not directly linked to britshop. As a result, I could have obtained my money back from the bank via the fraudulent transaction route, as i didn’t authorise payment to this unrecognised name. Of note, I’ve also cancelled my card and requested a new one- just in case. Wished I’d looked a bit closer at the website and reviews!
By Jayne
I thought I was buying a paperback copy of a book. When I didn't receive any notification of my purchase I got in contact with them via email. They claimed I purchased a digital copy and they had sent a link. At no time during the purchase was I alerted to the fact I was purchasing a digital copy of a book. I also have never received a link to a digital copy of the purchased book.
By kim C.
Just received a parcel & had to pay 32% tax !!!! Beware ...it makes Britshops products ridiculously expensive ......!!!!
By Consumer