Worst company ever to have insurance…
Worst company ever to have insurance with. I’m going to make this short. RUN!!! Keep looking for other insurance companies they’ll rob you
By Anthony H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
96 reviews
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Sold through agents and brokers, Bristol West insurance products provide customers the security of a comprehensive range of automobile insurance coverages at competitive prices.
Bristol West Insurance Group (bristolwest.com) has 96 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 88 reviews with 1 star · Clear filters
Worst company ever to have insurance with. I’m going to make this short. RUN!!! Keep looking for other insurance companies they’ll rob you
By Anthony H.
Worst insurance company Bristol West Auto, all negative reviews and unprofessional service, I rate them below a minus 0 and wouldn't recommend them to anyone
By Ricky W.
If I could give 0 stars I would horrible company to get insurance. premiums went up almost 300$ dollars I canceled my policy and still got charged please do not use this company you will save yourself a lot of money and headaches
By Sergio M.
Straight up scammers. They keep charging me more money than what I'm supposed to be paying. Didn't take long. First payment was about $10 more than the payment plan. My last payment was about $20 higher than the plan. Don't use this insurance company. They're crooks.
By Consumer
Only giving one star because I have to! Very bad company never can speak to anyone. They canceled my insurance and it was paid and they got my qualified health letter and still overcharged me ! I set up multiple appointments to speak to a supervisor and no one returned my calls! Absolutely horrific insurance company
By J.
Awful! You can’t speak to your agent directly they outsource their calls so you’ll speak to 3 different people who have no idea what’s going on. This caused me to pay an extra $120 after cancelling my policy, even though they told me I wouldn’t owe anything.
By Karina B.
I never signed a contract with the and they pulled the money out of my bank account and now I have to dispute it because they wont return it. Never do business with then they are criminals.
By Marcus C.
Dino Lee Berg Is the worse agent ever Never answers calls And responds with one word to all my messages. Doesn’t help with any questions The worse agent ever Found a new company and who charges $145 compared to what I was paying at Bristol west $484 Which offered the same coverage Don’t go with these folks they are a scam
By Jennifer M.