Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
733 reviews
BrioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We founded Brio Product Group to create fantastic products that promote the health and safety of our customers. We believe that all the products that we use and touch should be well designed and made to exceed your expectations. We focus on creating and improving products that we use every day by optimizing design, features and materials. These items with which we interact with the most, should serve to improve our life, health and safety. We enjoy creating and improving products for those who are looking for a great experience and exceptional value.
Brio (brio4life.com) has 733 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 36 reviews with 1 star · Clear filters
Never received it, no response from Brio support
By Tybalt
Response from Brio· Jan 17, 2019
Hi Tybalt, We're sorry to hear that you never received your package. We'd be happy to solve this issue for you! Please reach out to us at [email protected] so that we can get started. Best, The Brio Team
Very sharp and will cut up your face. Not worth it.
By Bryan
Response from Brio· Jan 17, 2019
Hi Bryan, We're sorry to hear that your trimmer is cutting your face! It sounds like something has gone wrong with your blade. We'd be happy to get a new one sent to you! Reach out to us at [email protected] so we can get a replacement sent your way! Best, The Brio Team
I alredy had a Brio product, not bought from their official wesite and store. I love the product. The one I bought from the website is still missing, after almost 2 months the product is not even shipped.
By Patrick D.
I bought a Brio trimmer which I got maybe 15 uses out of before it broke down on me. The replacement which was sent to me broke down even sooner. The quality of Brio products is garbage.
By Mark E.
Disappointed. Blades not Sharp. Not Cutting good as expected
By Marquez A.
Response from Brio· Jan 10, 2019
Hi Marquez, I'm sorry to hear about you blades not cutting. It sounds like there might be an issue with your blade assembly. We'd be happy to get a replacement sent out to you. Please reach out to us at [email protected] so that we can get one to you as soon as possible! Best, The Brio Team
I purchased your product at a premium price. Because the internal mechanism of the attachments are plastic they crumble under the power of your tooth vibrator. I currently use a Walmart knock off because the cost to maintain the attachments are too expensive by comparison.
By Rodney M.
Response from Brio· Jan 10, 2019
Hi Rodney, We're sorry to hear that your experiencing issues with your toothbrush. Our products come with 2-year warranties, and we are happy to replace anything that you're having a problem with. Please reach out to us at [email protected] so that we can help you out! Best, The Brio Team
doesnt cut anything . not worth price at all.
By sued H.
Response from Brio· Jan 10, 2019
Hi Sued, We are so sorry to hear that you're having problems with your trimmer! It sounds like you might be experiencing a problem with the blade itself. We'd be happy to figure out what's going wrong so that we can get a replacement sent to you right away. Contact us at [email protected] so that we can troubleshoot what's going on with your trimmer! Best, The Brio Team
Very happy and with the shipping and the packaging and the product
By Michelle V.
