User friendly
Easy way for organizations to expense, and easy to use and good customer service
By Molly
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brex is the modern finance platform that empowers growing companies to spend smarter and move faster — in 120+ countries. By combining the world’s smartest corporate card and high-yield banking with intuitive software for expenses, bill pay, accounting, and travel, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-powered automation and world-class service eliminate manual expense and accounting tasks for customers, freeing up 11 million hours of employee effort for higher-impact work. Over 30,000 of the world’s best companies, from startups to enterprises, run their finances on Brex — including ServiceTitan, Anthropic, Robinhood, Five Guys, and Sonos. Learn more at brex.com.
Brex (brex.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 421 reviews with 5 stars · Clear filters
Easy way for organizations to expense, and easy to use and good customer service
By Molly
Excellent and must have for business folks
By Luc
Easiest way to handle my transactions when I travel for work. I got stuck once and had to create a pin and the Brex staff were super helpful.
By Glory
Response from Brex· Mar 17, 2021
Our goal is to have industry leading customer service, Glory! We're so glad we were able to help you.
Brex is great service and I recommend it to my whole network.
By Kevin
Great service and exceptional staff expenses tracking ... best company card ever :)
By kls
Brex is extremely easy to use. I can easily upload my receipts, and I'm able to use this card for any purchase I would need to make!
By Kala
Response from Brex· Mar 17, 2021
So glad you love our receipt upload feature, Kala. Thanks for being a Brex customer!
Brex customer is excellent. I had an issue with a deposit and they worked to ensure the transaction went through and were communicative throughout the process.
By Jacques W.
Has been a great card and expense management system. You can’t beat all the perks and rewards also!
By Kahlil