The best Customer Service support :)
In my opinion, Brex offers amazing Customer Service support. They're always very helpful, reliable and fast.
By Elisangela
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brex is the modern finance platform that empowers growing companies to spend smarter and move faster — in 120+ countries. By combining the world’s smartest corporate card and high-yield banking with intuitive software for expenses, bill pay, accounting, and travel, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-powered automation and world-class service eliminate manual expense and accounting tasks for customers, freeing up 11 million hours of employee effort for higher-impact work. Over 30,000 of the world’s best companies, from startups to enterprises, run their finances on Brex — including ServiceTitan, Anthropic, Robinhood, Five Guys, and Sonos. Learn more at brex.com.
Brex (brex.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 421 reviews with 5 stars · Clear filters
In my opinion, Brex offers amazing Customer Service support. They're always very helpful, reliable and fast.
By Elisangela
Brex was very responsive in correcting the issue I had with connecting our bank account. This was very helpful to make sure there was no lag time with our credit cards.
By Eric
Response from Brex· Mar 17, 2021
Hey Eric, thanks so much for leaving us a review! We're glad we were able to assist effectively.
It's easy to keep track of expenses
By Oscar
Brex is very reliable for business travel purposes. It also provides security and comfort through having text message alertsnand the app available for mobile access.
By Chantel
Great Company card. Easy to use and track.
By Michael
Excellent. Easy to use.
By Darius
Love the App makes it very simple to upload and add a memo!!
By Callie
Response from Brex· Mar 17, 2021
Love that you love it! Thanks for the review, Callie!
Brex has always been at the forefront of startup needs. Whether it be great UX, customer success, feedback, or timely release of new features, they seem to get it right every time. We have adopted several of these business traits with our startups as well. Great job, team Brex.
By Roy D.