Overall great experience
Overall great experience. From inquiry to completed installation!
By Alissa N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
573 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Breezeline is the eighth-largest cable operator in the United States, providing residential and business customers with Internet, TV and Voice services in13 states.
Breezeline (breezeline.com) has 573 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 262 reviews with 5 stars · Clear filters
Overall great experience. From inquiry to completed installation!
By Alissa N.
The technicians I have dealt with on the phone are excellent. They work through the angst the customer is having and calmly walk you through the steps to resolving the problem
By Terry J.
Any time I've an issue it's easy to contact them and work out a solution to fix it. Thus far, I've never had any bad experiences with getting assistance. Also, the representatives are wonderful, understanding and courteous. I recommend Breezeline.
By Mary Jean S.
He answered all questions and concerns. This was a new install and he completed it without any complications. Much better than we dealt with Brightspeed (Century 21) years ago. Their customer service was terrible.
By Barb D.
Breezeline has turned a page in customer service. The process of adding new service far surpassed my prior experiences.
By Charles L.
The technician helped resolve my issue quickly and quietly. I was not made to feel dumb for not understanding how it all works. I still don't know what caused the issue, but I have working service now. Customer service was polite and as helpful as they could be, trying various routes to get me up and running.
By Lynne
The best option for fast internet, cable and home phone service in the lakes region with competitive prices excellent customer service and reliability
By Mr. Anthony R F.
I have more selection and ability to watch TV on two sets that I did not before. My bill has decreased by approximately $100 a month. So better service for a big reduction in my monthly bill is a winning formula!
By Daniel W.