Bravotti Reviews | Read Customer Reviews of bravotti.com

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Bravotti Reviews | Read Customer Reviews of bravotti.com

Bravotti reviews

Showing 40 reviews with 1 star · Clear filters

Oct 3, 2019
didn't get products
didn't get products
By sunee P.
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Sep 15, 2019
Terrible experience getting my tile…
Terrible experience getting my tile through the customs process. Tile has waiting to clear customs for a week and still don’t know when I will receive the tile
By The T.
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Sep 4, 2019
I ordered 1 box too much and so far 5…
I ordered 1 box too much and so far 5 emails later and no one will respond to the question, Can I return 1 unopened box and if I can, what is the address to mail it to. The backsplash installed looks nice but customer service means a lot for repeat and future purchases.
By Diane
Response from Bravotti· Sep 5, 2019
Hi there, thanks for your order. as we know you open many emails for the same problem at the same time, but we just can reply one email only, please kindly check your email box, thank you so much.
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Jun 9, 2019
I would love make a review but I can't…
I would love make a review but I can't because I HAVEN'T RECEIVED MY PRODUCTS YET!!!!
By Karen R.
Response from Bravotti· Sep 20, 2019
So sorry for the delay. we sent an email to you about the sample status, but we have not got any response from your side. anyway, we had shipped out the sample when we get your response, thank you.
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May 5, 2019
I order a tile sample and
I order a tile sample and - never received it - was refunded my money with no explanation. - Your site says its in stock.
By Theresa H.
Response from Bravotti· May 6, 2019
We had sent a message to you that the min order is 11 square feet, but now the sample is available. so we suggest to change item, but we have not got the response from your side, so we refund for you immediately, please kindly noted. thank you.
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May 3, 2019
I put in an order for a sample and the…
I put in an order for a sample and the charge came out of my bank account right away, and then I got an email saying the amount was being credited back to my account. I wasn’t given any explanation as to why. So I’m definitely not going to ever look at their website again. If I could I would give them a 0 , but I wasn’t given that option.
By Sandra M.
Response from Bravotti· May 6, 2019
We are so sorry. we had sent the message to you as we are worry the sample is ordered wrong by customer, but we have not got any response from your side, so we cancel the sample order and refund for you immediately. please kindly understanding. thank you.
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Feb 15, 2019
Miscalculation on my part shorted my…
Miscalculation on my part shorted my self a few times. Went on the site the tile I needed was shown available. Place an order. Money processed. However I recieved a notice after placing 2nd order. Tile not avavailable did manage to find 1.5 sheets. Or could replace the order with another tile. Took the 1.5 sheets Had 2 pay full shipping even with just 1.5 sheets .I sent a note 2 customer service . That tile was still list as available on their website. Check 3 days then 1 week and the tiled was still listed available. Very misleading
By Dianna O.
Response from Bravotti· Feb 16, 2019
Hi Dianna, we know you place the repeat order when you found the first order is not enough for you, and we just have 1.5 sheets same color as your first order as they are from the same batch, and we sold the other batch in webiste as that it is different batch with your order,it means there are a little color different in each batch,we know your have 2 sheets shortage in first order,so we can not ship different batch to you, please kindly understanding, thank you.
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Feb 15, 2019
Didn't have what I ordered.
Didn't have what I ordered.
By Disappointed
Response from Bravotti· Feb 16, 2019
Hi there, as we are on Spring Festival holiday, we can not ship out the sample item on time, so we refund for you immediately, please kindly understanding, many thanks.
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