Excellent customer service
I have worked with Gerri Brooks for a few years now. She is responsive, helpful and always gives excellent customer service. I have been very pleased with my experience regarding order BR85496.
By Erin L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
337 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Promotional Products by Branders. On-time Shipment Guarantee. Buy from the world's largest online seller of promotional items & corporate gifts. Get corporate giveaways, tradeshow giveaways, cheap promotional products, bulk promotional items, advertising corporate gifts, logo tradeshow giveaways and enjoy great service from Branders.com.
Branders (branders.com) has 337 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 289 reviews with 5 stars · Clear filters
I have worked with Gerri Brooks for a few years now. She is responsive, helpful and always gives excellent customer service. I have been very pleased with my experience regarding order BR85496.
By Erin L.
Gerri Brooks helped me with several orders including 83737, 84827, & 85337. Helpful, quick responses, and friendly. Thanks Gerri!
By Bowes Real E.
Products are good, and come as expected. Prices are competitive and frequent discounts are always around. Even more important is the rep who takes good care of us. It is important for us to know timelines of production and shipping, and Gerri Brooks always makes sure we are within our deadline. I sometimes have rush orders and she does everything she can to fulfill our needs, thank you!
By Mark Q.
Jody was very help and provided excellent service. The art on the water bottles we ordered came out great and they arrived much sooner than I expected! BR84478
By Manny
I deal with a lot of different vendors. Nowadays, it seems that customer service, personalized attention and follow-up is almost non-existent, but that was not the case with Branders and Nicole Hasty who was my customer service rep. My order for 180 custom 4 color printed duffel bags went smoothly and timely - even when I rejected the first art proof, they quickly corrected the problems and the finished product was exactly what I had envisioned. Great company and I will do business with them again. (BR80353)
By DC
Gerri Brooks have been wonderful and extremely helpful. I will definitely be ordering again through her.
By Brianne
Had the pleasure working with Gerri Brooks re: pen reorder today and she was extremely helpful and courteous. Been ordering promotional items from Branders for many years and expect to do the same for many more. Thanks Branders!
By Rick
very nice girl
By Rebecca Jordan G.