Great customer service
Great customer service
By Daniel A.
Response from Branch· Jun 16, 2026
Hi Daniel, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
371 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Branch is a mobile-first technology that provides fast, flexible ways to get paid.
Branch (branchapp.com) has 371 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 170 reviews with 5 stars · Clear filters
Great customer service
By Daniel A.
Response from Branch· Jun 16, 2026
Hi Daniel, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Very professional and helpful
By Grace H.
Response from Branch· Jun 12, 2026
Hi Grace, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Great customer service representative.
By COLIN F.
Response from Branch· Jun 12, 2026
Hi Colin, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
The agent was super friendly and helpful and we were able to resolve my concern very quickly.
By Brian
Response from Branch· Jun 12, 2026
Hi Brian, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
The young man was helpful - BUT U SHOULD NOT HAVE CAUSED ME THIS ANGWISH IN THE FIRST PLACE
By Sonny C.
Response from Branch· Jun 8, 2026
Hi Sonny, Thank you for your review and for the feedback. We appreciate you taking the time to share your experience, and we’re always here if you need anything
Customer service rep Glenn was loads of help he deserves a raise 👏🏽
By Rebecca P.
Response from Branch· Jun 8, 2026
Hi Rebecca, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Very friendly and hopeful
By Renell W.
Response from Branch· Jun 8, 2026
Hi Renell, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Very good!!
By Andrew C.
Response from Branch· Jun 8, 2026
Hi Andrew, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.