The help was clear and fast
The help was clear and fast
By Djmy A.
Response from Branch· Oct 2, 2026
Hello! Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
371 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Branch is a mobile-first technology that provides fast, flexible ways to get paid.
Branch (branchapp.com) has 371 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 170 reviews with 5 stars · Clear filters
The help was clear and fast
By Djmy A.
Response from Branch· Oct 2, 2026
Hello! Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Customer care was outstanding
By Nicholas L.
Response from Branch· Oct 2, 2026
Hi Nicholas, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Timely responses and kept abreast of what was taking place. Very helpful, professional and kind customer service representatives.
By MM
Response from Branch· Sep 28, 2026
Hello, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
The service was excellent
By Martha L.
Response from Branch· Sep 23, 2026
Hi Martha, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Helping me my request to replace my business debit card
By Akeem I.
Response from Branch· Sep 23, 2026
Hi Akeem, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
The lady that helped me was very kind and helpful, professional and very nice.
By Tereso Llamas M.
Response from Branch· Sep 23, 2026
Hi Tereso, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
The customer service was very kind, helpful and prompt.
By Karen B.
Response from Branch· Sep 17, 2026
Hi Karen, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
He was petty kind. Really helped me
By Norma Cortes J.
Response from Branch· Sep 14, 2026
Hi Norma, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.