Just Great.
Just Great.
By Barbara E.
Response from Branch· Apr 28, 2026
Hi Barbara, We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
371 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Branch is a mobile-first technology that provides fast, flexible ways to get paid.
Branch (branchapp.com) has 371 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 170 reviews with 5 stars · Clear filters
Just Great.
By Barbara E.
Response from Branch· Apr 28, 2026
Hi Barbara, We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Good experience
By Jesús Antonio Sevillano R.
Response from Branch· Apr 28, 2026
Hi Jesus, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Gracias por ayudarme a solventar mi problema
By Marian
Response from Branch· Apr 24, 2026
Hola! ¡Gracias por las 5 estrellas! Nos alegra mucho que estés disfrutando de tu experiencia con Branch.
Great customer service thank you for helping me
By Brenda C.
Response from Branch· Apr 24, 2026
Hi Brenda, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
I received an excellent service over the phone and I highly recommend this for all my coworkers thank you
By Jean Y.
Response from Branch· Apr 21, 2026
Hi Jean, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Everything was great
By Elisa O.
Response from Branch· Apr 21, 2026
Hi Elisa, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Very impressed with your AI system. It’s very up-to-date. Keep up the good work. I’m really liking y’all as a bank. Only thing I would like to see chains was getting the cards quicker to us.
By clifton
Response from Branch· Apr 21, 2026
Hi Clifton, Thanks for the amazing review! We’re really glad to hear you are enjoying your Branch account! We appreciate you taking the time to share your experience and your feedback that we will pass along to our team!
That I got my question answered.
By SHAWNA T.
Response from Branch· Apr 14, 2026
Hi Shawna, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.