BPI SportsReviews of bpisports.net

I have yet to receive my order that was originally ordered on 9/2/18. When I reached out to BPI Sports customer service via web chat they were less than helpful. This was my first time and will be my last time ordering directly from the site. It is unfortunate as I am a fan on their products.

First time buyer and have a bad experience first they didn’t allow me to enter a coupon code for a discount then I couldn’t get ahold of anybody at customer service for hours. Then I did and they refunded me back my discount after that it never got shipped for 4 days or so then found out my order was cancelled once again couldn’t get ahold of anybody at customer service till I used a chat box to figure out What happened with my order... they fixed it eventually after so much run around and sent me extra products on them not happy at all.

Well today is 08/23/2018 and I'm just making it home from work I got this item two weeks ago and the package really arrived late, then when I open the package it was not even what I ordered. And on top of by it all one of the bbn bottles were burst open.

Did not receive my order. Unable to open link to tracking info. Contacted BPI via e-mail as phone number to customer service would never connect. Received one response that a work ticket had been generated and I could expect a response within 24-48 hours. 6 days and another e-mail later and still no response. Frustrating!

placwd order for bcaa powder to be shipped within 2 days never received product! its been 3weeks

I wish I could give less than one star. I've contacted this company 5-6 times over the course of 3 weeks to let them know I received a faulty product - tried their website (ticketing system where you can watch how long they ignore you for - 22 days so far), then via facebook messenger (again ignored) then I posted a comment on their page and they asked me to email info@ which I did - no response. Followed up - no response. Clearly they don't care that their production area is putting the wrong flavour into some of their supplements - I bought BCAAs which were supposed to be Watermelon Ice flavour (delicious) but instead they are some sort of cherry flavour (undrinkable). Never buying anything of theirs again!

I was supposed to receive a best protein, to micronized creatine, and a container of BCAAs. finally after two weeks I have received everything. My troubles started when my order got shipped to my neighbor 5 houses down. Then the free container of micronized creatine that was supposed to be included in my order was not to be found. I had to get online and talk to somebody on live chat, who then never even responded to me after I told them my order number and that I didn't receive one of my products. The next day he responded to me and told me that you ship my product. Which was then received again at my neighbor's house. This was my first time ordering from BPI and I was highly dissatisfied.

I think it's funny that I was sent a request to review my purchase from BPI Sports when they never even sent me the product. I was definitely charged for the product and when I hadn't received it after two weeks I checked my order status. It showed "Declined", but how can that be when I was charged? Attempts to reach the company and rectify the situation have gone unanswered. Very frustrating.