Great customer support
Great customer support Mr. Andrada is a supervisor he is the best and more capable working for vip. He should be a Director thank you Mr. Andrada
By Marina M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
662 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews
Bookvip (bookvip.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 495 reviews with 5 stars · Clear filters
Great customer support Mr. Andrada is a supervisor he is the best and more capable working for vip. He should be a Director thank you Mr. Andrada
By Marina M.
BookVIP was very easy to work with. We got an excellent deal. The resort we stayed at was amazing. I would highly recommend them to my friends.
By Terri R.
It was a great experience. We've already suggested then to some of our friends.
By Cason B.
Our vacation was everything we imagined and more. Thanks BookVIP!
By Greg S.
Good value for my trip
By Janice
We visited Villa Del Palmar in Cancun, although we had a small problem with the first room we were assigned, the staff quickly fixed the issue and relocated us. All of the staff were 100% attentive and worked very hard to make sure that our vacation was fantastic. Of special mention, Martin at Hiroshi’s, and Miguel at Davino’s, were both amazing. If you visit ask Miguel for bananas foster or crepes. The steak at La Cason’s was some of the best we’ve ever had. Lizet, ( i’m sorry if I spelled this wrong) was a great consierge. We would go back simply for the amazing staff. Thank you for an amazing vacation. Jared and Josie W. SLC, UT
By The Lightning B.
Good experience. The finalizing the dates and details take a little long on the phone but as long as you have a little patience, worth it!
By Jason T.
great vacation and bookvip made it happen at a low cost. very helpful in setting it all up.
By Kelly W.