Books-A-MillionReviews of booksamillion.com

This one of the most screwed up ways of order books you love. First is that when I tried to cancel my order they said they cannot do then i did investigation about this company and i found their hep which is six zero seven⁴³⁸³⁴⁹⁸customer care was very nice and helpful person who helped me and you can count on her at any time

Hmm I was thinking of ordering a book from here but these reviews are awful.so no. You can get your money back if you don’t receive your order (or the wrong order)but you need to call your bank inform them what is going on now and call again every week or 2 so they have notes of this ( get a name or reference # from who you talk to at the bank) The Bank Is always on your side ( mine is anyway) even if it’s in pending status forever it will eventually be taken out of your acct ( from what I’ve read I don’t think bnm will refund it) screen shot or copy any emails from this place . If you spent a lot of money you can have the bank cancel it and block the company from trying to take anything from your acct. it’s $30.00 ( from my experience the bank will refund your money from “ good faith” and then they deal with the company, you might have to send the bank the emails , “evidence “ Ect. But yes do not give up you can most definitely get your money back...

Preordered a book back in May that released August 4th. No notification of a card error until I happened to check my order status on the 3rd of August only to find out my book still hadn't shipped due to said card error. Never would have known this unless I checked it myself. No error email or anything. Updated card info and have been checking tracking since the book shipped, tracking stopped updating 5 days ago and has come to a stand-still and customer service won't answer my email. Not impressed with their online ordering process. I will preorder from Barnes and Noble next time.

Awful on line ordering process. Will buy my books elsewhere from now on. Won't even bother with their local store

I've had a BAM millionaire's club card for many years. I've signed up for automatic renewal several times, but it seems that their system just doesn't do what they say it will. I took my Granddaughter to the bookstore this afternoon and at check out I find, Again, that my card didn't renew again. Why bother to offer this service again and again over the years if it doesn't do what it promised? Very unhappy with BAM right now. I tried to go online and it kept saying there were errors on the site! I even tried to create a new account and got error message again. WTH, PEOPLE?

I tried once and looks like a scam... run away from this company

They treat their employees terribly and are constantly under staffed. Greedy corporation, do not prop them up