great tool for self publishers
great tool for self publishers
By Claudio Z.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
288 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BookBeam is the leading all-in-one platform for self-publishers selling on Amazon. Our powerful, data-driven tools help authors and publishers successfully research niches, analyze competitors, optimize book listings, track sales performance, and leverage AI-driven content creation. Since 2019, we've empowered thousands of self-publishers to boost their book sales and grow their publishing businesses on Amazon.
BookBeam (bookbeam.io) has 288 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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great tool for self publishers
By Claudio Z.
problemi risolti. Funziona benissimo After making the payment, my account was never activated. The support service promises assistance 7 days a week, but I’ve been in the chat for over two hours without receiving any response. Terrible service and terrible support.
By KinG-LioN
Response from BookBeam· Jun 23, 2025
Hi KinG-LioN, We’re really sorry you had this experience. At the time, we were dealing with a surge in new users, which led to a server reset and delays in both account activations and live chat responses. This isn’t the level of service we aim for, and we’ve since made improvements to prevent issues like this going forward. If you ever decide to give us another shot, we’d be happy to make it up to you - just reach out and let us know. Thanks for your feedback, it helps us improve. — The BookBeam Team