Amazing customer service and products!
Amazing customer service and products!
By Lacey W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
429 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Make yourself comfortable.☁️ Underwear, loungewear and apparel🌱Certified Organically Grown Bamboo Viscose🌎 Proudly B Corp and 1% For The Planet
Boody US (boody.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 357 reviews with 5 stars · Clear filters
Amazing customer service and products!
By Lacey W.
I first ordered Downtime Lounge Pants a few years ago and loved them so much and now have ordered 3 more pairs along with 4 sleep tops and a pair of sleep pants. I still have and wear the first pair of pants. The products are amazing.
By Lynn
Boody has exception customer service. I'm always worried about ordering from a new company, and whether I'll be able to make returns easily. Both shipping and returns were quick and smooth. The product was well made, and although it wasn't the right fit for me, it was a great mail order experience, and I'll keep shopping there based on the customer service alone.
By Courtney C.
Boody's customer service swiftly resolved an error that occurred with my order and even went above and beyond to ensure my satisfaction. It was easy to contact them (no meandering around their website), and a friendly automated message confirmed my response was in the queue. Based on my experience, this is a reliable company!
By Monica
Efficient and genuine customer service that made my day easier and a positive experience overall. Love the products!
By Tricia M.
I was so excited to find bamboo bras that I hastily ordered the wrong style and size. I reached out to customer service for help exchanging my items, and they were so helpful and accommodating! Riley asked me a few simple questions, and had replacement recommendations that fit perfectly. Returning the original items was also very easy. I am so happy with these bras- they’re extremely comfortable and really supportive for a DD cup. 10/10 recommend this company!
By Deena C.
I was looking to switch to natural and ethical clothing. I came across Boody, read up about them, and gave them a try. I LOVED my first purchase! The socks and briefs are the best I have ever worn in my life. They are the comfiest, softest, and most breathable. These are amazing for hot, humid, summer days. No more stick, no more sweat! The bra I tried is great as well, the only thing that was not 5 stars is that the seam on the shoulder straps were bothersome, but my skin is super sensitive and I would still 100% recommend. I soon made my second purchase and tried the lounge tee and joggers. I LOVE them for all of the same reasons above. Unfortunately I ordered the wrong size, and it wasn't able to be returned or exchanged. I emailed Boody. They were very quick to respond, very helpful, very kind, and went above and beyond. Georgette is the best! 5+ stars for customer service. I am hooked, will be buying again, and recommending to my friends.
By Kathryn
I am a return customer - having purchased 2 bras last year, 2025. Your wireless tee shirt bras are super comfortable, superior quality, and the strap clip option is perfect when wearing deep cut tank tops. My recent order I was pleasantly that you have redesigned the tee shirt bra making the cup inserts removable. Brilliant move!! Thank you for having such a fantastic sale!
By Nancy N.