BodyLogicMDReviews of bodylogicmd.com

Response from BodyLogicMD· Jul 16, 2021

Adela, this is not good news. Thank you for letting us know! We are checking the phone numbers now to make sure everything is in good working order. I am sorry that you are experiencing delayed responses to your emails and messages - our goal is to respond within 24 hours during the business week and I apologize if we have missed the mark with you. We appreciate all patient feedback and are constantly striving to elevate the patient experience.

Response from BodyLogicMD· Jul 16, 2021

David, we are so sorry that you have had a negative experience with our portal. We have recently updated our EHR system and we are looking into ways to improve this process for our patients. Please know that we are aware of this situation and are working on it. Thank you for taking the time to leave us a review.

Response from BodyLogicMD· Jul 15, 2021

Comfort, we are very sorry about your experience. It is our goal to provide transparency to our patients prior to the start of their care plan. Please allow us the opportunity to discuss the situation by contacting our concierge team at 888-587-0077 or email me directly at [email protected], we appreciate all patient feedback and are constantly striving to elevate the patient experience.

Response from BodyLogicMD· Jul 15, 2021

Debbie, we are sorry to hear that you are having trouble with your auto-orders. Clearly this is not an ideal situation. If you are willing I would like to discuss your experience. Please contact me at [email protected], we appreciate all patient feedback and are constantly striving to elevate the patient experience.

Response from BodyLogicMD· Jul 15, 2021

We are sorry that you are having trouble accessing the new patient portal and we want to make sure you get connected with the appropriate team member to rectify this situation. Please contact us at your earliest convenience at (800)595-0538 or email [email protected] so we can move forward with getting you the help you deserve. If you require further assistance please reach out to me at [email protected]. Thank you for the opportunity to make this right.

Response from BodyLogicMD· Jul 15, 2021

Clair, we are very sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. We want to make sure you get connected with the appropriate team member to rectify this situation. Please contact us at your earliest convenience at (800)595-0538 or email [email protected] so we can move forward with getting you the help you deserve. If you require further assistance please reach out to me at [email protected]. Thank you for the opportunity to make this right.

Response from BodyLogicMD· Jul 15, 2021

Polly, after reading your review it seems you felt our pricing was too high. BodyLogicMD is not the least expensive option for bioidentical hormone replacement, nor the most expensive option. We take pride in our network of practitioners which offers the most highly trained practitioners in the field and also offers comprehensive treatment for each individual. We hope you make the decision to continue to invest in your health and give us an opportunity to prove it’s worth it.

Response from BodyLogicMD· Jul 15, 2021

Catherine, we are very sorry about your experience, this is not the reputation BodyLogicMD strives for. If this issue has not been resolved as of late, please email me at [email protected] so that you can get the assistance that you deserve.