Boat TraderReviews of boattrader.com

Response from Boat Trader· Jun 11, 2026

Thank you for the feedback. We're sorry to hear about your frustration with the auto-renewal process. When a listing is created, it is enrolled in automatic renewal, and that information is disclosed during the sign-up process. We also send reminder emails prior to renewal to help sellers manage their subscriptions. However, auto-renewal can be turned off at any time through your account settings on BoatTrader.com or through the latest version of the Boat Trader app.

Response from Boat Trader· Jun 9, 2026

Ryan, we're sorry to hear that your experience did not meet expectations. After speaking with our team, we understand your frustration regarding the lack of inquiries on your listing. Our team discussed the photo limits included with your selected package and suggested the available options for adding additional photos. While listing performance can vary based on a number of factors, our goal is always to provide sellers with the tools and support they need to successfully market their boats. We appreciate you taking the time to speak with our team, and we'd be happy to continue the conversation to see if there's anything further we can do to assist.

Response from Boat Trader· May 13, 2026

We’re sorry to hear your experience didn’t meet expectations. Buyer activity can vary based on factors like pricing, location, photos, and market demand, but we’d love the opportunity to learn more about your experience and gather additional feedback. If you’re open to it, please email us at [email protected] so we can share your feedback with the appropriate team and look into this further.

Response from Boat Trader· Apr 21, 2026

Hello, while we're glad to hear you were able to sell your boat, we are disappointed to learn bout your experience with Boat Trader. Our team is here to help make sure listings are set up for the best possible visibility, so we’d really like to understand more about your listing—we’ve requested your details via Trustpilot and would appreciate the chance to connect. Regarding auto-renewal, listings are set to stay active, but you can turn that off anytime by logging in on a desktop or mobile browser. We also send reminder emails ahead of renewal, in case you do not want to renew. Thank you for your feedback.

Response from Boat Trader· Mar 27, 2026

Hi David, Thanks for sharing this feedback. Buyer contact details aren’t automatically shared — this is intentional to help protect both buyers and sellers by keeping initial communication on-platform until both sides are comfortable connecting directly. If you ever have any questions on this, please let us know.

Response from Boat Trader· Nov 12, 2025

We’re sorry to hear that most of the messages you received didn’t seem legitimate — we understand how frustrating that can be. If you ever receive messages that seem fraudulent, please forward them to [email protected] so our team can investigate and take action. We truly appreciate your feedback — it helps us continue strengthening the safety and quality of our marketplace.

Response from Boat Trader· Nov 18, 2025

Hi Doug, you should be receiving email notifications. We have requested additional information (your email) via trustpilot so that we can look into this issue for you. Please allow us to assist you in getting this resolved.