horrible and surreal experience
just had what i can only describe as a compeletly surreal expeience in boots northallerton , out for the day i suddenly felt an acute toothache , my wife suggested i go to boots for co-codamol she has used it before for short .term pain relief , we entered boots [avery small scruffy one] and approached the dispensary counter . Two assistants who were stood together turned their backs on us and carried on a conversation . After about 5mins one asked us what we wanted , i said co-codamol she said i dont do this counter and walked off . A little while later the other sales assistant aproached , i asked for the tablets and she asked , in a very brusqe and overbearing manner, what are they for , i said i am in pain , she snapped back what kind of pain , i said tooth pain , she then said , do you have a dental appointment . At this point i began to envisage films with the gestapo and the french resistance. I said no i did not have an appointment , she snapped back well are you going to get one then , at this point i asked if she was supposed to cross question me like this, to which she replied in a very dominating manner , i work at boots and i will ask you any questions i like. at this point i told her she was quite mad and went to leave, she shouted after me , nobody talks to me like that your banned. I am 81 yrs old and of very short stature so i can only assume that she was taking out her frustrations on a safe target. I have always thought that boots staff were kind and helpful but not any more this took place on thursday at about 4pm if anybody from boots reads it.
By JONATHAN M.