BMO Harris BankReviews of bmoharris.com

I open a account with BMO Bank in December online, and was told that I was not authenicated after giving all my correct information. Decided not to transfer money from my other Bank until I knew for sure a ATM card would be given to used. Went into the branch on February 3, 2025, and was not offered one, but was told it would be sent in the mail so I put in a small amount of money into my checking account to cover ordered checks and have money left over until my card comes in the mail. I was never given any brochures about my checking account and found out the day I was at the Sherman Oaks branch that the ATM is only available M-F banking hours only 9-5 PM. I am totally disappointed because I now need to do my own research of where the ATM card can be used. I called customer service and was told by Tammy that my card was ordered two days later and really not sure when the card will come because it has been 8 days already. I am a new customer and was hesitant to open this account because of all the bad reviews I had read online but gave them a chance anyway, and so far my experience is not going well with this bank maybe things will get better but not starting off right.

Do your research before banking with this app. They have really poor customer service. I signed up to have a bank account with them in 10/24. Recently but not new new. Everytime i called the customer service, I always get directed to the branch. I go to the branch each time and undergo every intensive verification. And after 1st time, I was assured that the alert they had on my account was removed. Now. I'm not stupid. This is called a failed verification. I used to be a phone banker and I know the process. And guess what, 3 weeks in, I called the customer service line, needing help getting online banking. Mind you, they have 2 systems. If one system have a mismatch of your personal information. Your online banking, does not work AT ALL. Was told from the CS (customer service) that i need to step into the branch and my call will not be service on. At this point I'm like WTF! WENT BACK TO THE BRANCH DID MORE VERIFICATION! WAS ASSURED AGAIN THAT ITS FOR SURE, FOR SURE REMOVED! WELL, it did not. In Jan. 2025 I called CS and told them I'm expecting a check. A larger amount than normal because it's my disability check. And lord and behold, they reject my deposit and now I have to deposit the check. I did it through mobile app. 15 mins later the check was approved. I want and watch some movie and guess what !!! 3 hrs later I tried to login to my Online Banking. It is now locked and to what, TO FRAUD! THIS BANK IS NOTHING BUT A JOKE! CALLED THE FRAUD DEPARTMENT, THEY WERE RUDE ASF! TAKE YOUR MONEY AND BUSINESS ELSEWHERE. THEY DONT DESERVE YOUR BUSINESS. THEIR BMO BANK, SHOULD BE CALLED BANK OF THE HELL !

If i could give one star that is what i would have given. They stole over $5000 from me i was forced to report to Rose Lane GP Limited

This bank is a Canadian bank, I had no idea that that’s what this type of bank was when I opened up my account! Then there’s a deposit of $498 that was put into my account and I didn’t catch it so I spent the funds cause I don’t keep track of my bank account like I should if it shows money I’ll spend it. But I had a direct deposit in there, which would really covered more than enough for the amount that they’re wondering about, but they’ve had my account held hostage since last Thursday. I have the only income coming into my home and I have two small children in my home. Do you think they care if I didn’t have any money or not? Sorry poor excuse for a bank. I feel sorry for the Canadiens. Maybe they should become the 51st state go Trump.

I have been using this bank for a long time and then all of a sudden i am unable to withdraw my deposits and their support was no help so i had to ask Rose Lane GP Limited to intervene

I closed my accounts due to unwarranted charges and false promises made to restore said fees. I walked into my branch signed a bunch of paper and was given the cash remaining in my accounts. Today, three years later I find out my account was never closed and now has a negative balance. They are a scam! Seriously messing with people who don't have the money to be robbed by a bank.

Bank of the West was BETTER. I got shoved into BMO banking when Bank of the West was bought out. Never had an issue with Bank of the West - BMO bank has "frozen" my account about 10 times now in the last 2 years once for a $1.99 charge once on the day that I called them to activate a "new" credit card they froze the account shortly before I called to activate it and did not even bother to tell me WHEN I was on the phone with them for 20 minutes checking the account - had to call back the next day again to unfreeze my account for Audible charge that is a regular reoccurring charge as I am a voracious reader

Please consider other banks before choosing BMO for a mortgage. My father recently passed away, and he had a mortgage with BMO. That was six months ago, and I am still working to get the account in good standing. Since my father's passing, he was unable to make payments, and the account went into foreclosure. I was responsible for thousands of dollars in attorney and county fees because they filed for foreclosure, even though he was deceased and we provided a death certificate. Months later, they still call me, telling me that I need to bring the account current, even though I've paid $8,000 to the attorney and the county to resolve the foreclosure. Every time I call them, they ask me the same questions repeatedly, and I have to speak to multiple agents who can't assist me. On the most recent call, I asked how I can have access to the online portal, and they said that I need to call weekly until the foreclosure is cleared. If I didn't have the time or the $8,000 to resolve this, they would have happily foreclosed on the loan because there is a lot of equity in the property. I feel their process is unprofessional and certainly not honest, nor does it look out for the consumer of the loan. Having a mortgage with this company puts you at risk of all these headaches and potentially losing your home if you were to pass away, and your family had to navigate these challenges. Please stay away; find a local bank that will provide you with a mortgage. This company is so large; it seems like no one knows what anyone else is doing. I even went into the branch to ask for help and encountered the same issues. It is very disappointing and ridiculous that this is even permitted. This should be illegal.