Black WolfReviews of blackwolfnation.com

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Loved the skin care products but the sonic scrubber handle split open after 6 months of use. Out of warranty. They do not sell replacement parts. I contacted them to see if they had improved the design so this would be avoided and they offer me $15 off a replacement. Too expensive to replace ever six months. It’s a shame there was a lot of potential.

I purchased a wush triple jet stream powered ear cleaner as a present for someone in the autumn ,it is now March and I have only just found out that it doesn't work,lights come on and you can charge it ,the pump makes a noise but no water comes out the nozzle. I would steer clear of this product

I purchase the WUSH after seeing the product on TV. I was really looking forward to trying out the product and I can’t tell you how disappointed I was. I thought maybe I wasn’t using the product correctly so I got my husband and son to try the product and they were as disappointed as I was. This product cost me £70 and is definitely not worth the money.

I had purchased BlackWolf wush in December 2023, and used it for the first time and sustained ear injuries and ended up in the hospital, I did notify the company, they were goody goody until I received the products back then disappeared. I strangely advice do not purchase BlackWolf wish

Ordered the Wush pro ear cleaner. It broke 5 months later I contacted the company and they said it is past the 90 day warranty. BUYER BEWARE! They informed me that there is nothing they can do except offer me a coupon for 20% off in store purchase. Why would anyone spend any more money with a product that has inferior quality. It is junk. I should of known with a 90 day warranty they know it’s garbage, since they don’t back the product longer.

I ordered the ear wash machine 2 weeks ago. I paid for express shipping. I was contacted saying product was back ordered and I could cancel. I requested a cancellation but instead they still decided to ship it. I still haven’t received it. When I do receive it I will be throwing it in the garbage. Do not recommend this company.

My wife ordered two of the WUSH ear cleaners. We opened up the first box and it was defective and didn't work. I have contacted Black Wolf Nation numerous times about replacing the one that didn't work with no response. Customer service is not a priority to this company and if you have an issue, you are out the money.