Failed Delivery and Re-Order
I have made multiple, orders almost $1k, and the delayed delivery from the errors has been frustrating since my payment goes out right away.
By Brad R.
Monday, November 9, 2026 · Customer reviews of US businesses
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Excellent
639 reviews
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Blackstone Labs makes the most hardcore supplements for gaining mass, building muscle, lean gains, cutting, and getting big.
Blackstone Labs (blackstonelabs.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 48 reviews with 1 star · Clear filters
I have made multiple, orders almost $1k, and the delayed delivery from the errors has been frustrating since my payment goes out right away.
By Brad R.
I made a one time purchase and all of a sudden you guys are trying to go into my account again without asking to do so. Totally greasy work practice
By Michael C.
Response from Blackstone Labs· Apr 7, 2026
Greetings, I am uncertain of your complaint. Nobody tried to go "into" your account. It is not possible for us to access your password.
Didn't have what I wanted and 50 bucks of clumps is not what I ordered. My first time buying and probably my last. Another failure of a quality control.
By TONY M.
Did not receive the 15% discount. Called and even spoke with the guy and he never credited me nor called me back. Will not be recommending or reordering.
By Stacey E.
Black stone customer service sucks. Horrible experience, you reach out to them and they don’t respond, you have to message them three times before they give you a response that doesn’t even answer your problems. I can’t review the products because I never received them. Do not buy black stone products from them, they will rip you off.
By GM
Some ingredients banned by Wadda
By Paul
My package got sent pack an they won’t reply to my emails
By Francisco R.
I've been a loyal customer for the past 8 years and have loved your products. Unfortunately, I never received the order I placed on black Friday. I reached out and was informed that a replacement would be sent to me. I never received a confirmation number that the new order was sent. Now it's been two months and I never received my order. I have to now order again and cross my fingers I receive it this time. But I am having to pay for product I already paid for.
By Erin G.