Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
24 reviews
BlackboxMyCarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unforgettable drives begin at BlackboxMyCar. Find automotive products that will take your next drive, adventure and road trip to the next level. BlackboxMyCar is North America's Largest Dash Cam Store for Thinkware, BlackVue, IROAD and VIOFO Dash Cams.
BlackboxMyCar (blackboxmycar.com) has 24 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 21 reviews with 5 stars · Clear filters
Excellent customer service.
By John
Response from BlackboxMyCar· Sep 19, 2026
Thank you, John. We really appreciate you taking the time to leave this. Great service is something we care a lot about, so it means a lot to know the team delivered.
Love thier product, highly recommend!!!
By josec
Response from BlackboxMyCar· Sep 19, 2026
Thank you so much for the recommendation. Short and sweet, but it means a lot to us. We’re really glad you’re happy with the product, and we appreciate you taking the time to leave us a review.
I wanted to reach out and express my appreciation for your team and products. I currently own a Thinkware U3000 Dash-Cam with a rear view camera that I purchased in June 2025, having previously owned the Thinkware F770. Throughout my time as a customer, your support team has consistently provided great support, immediate responses, and solutions to every issue. I have complete trust in your team and your products. Thank you for the excellent service! Best regards, Jose
By Bronxtaskforce1 - Deltona, F.
Response from BlackboxMyCar· Sep 19, 2026
Jose, thank you for sticking with us through multiple Thinkware setups over the years. Going from the F770 to the U3000 is quite the upgrade, and it means a lot that you’ve continued to trust our team along the way. We really appreciate you taking the time to share this. Knowing that our support has been there when you needed it is exactly what we want the experience to feel like.
Great rich featured cameras and associated equipment, unmatched customer service and competitively priced. Caught a recent incident with an uninsured motorist and my insurance adjuster made this brief comment “an answer to any adjusters day”. She raved at how easily she was able to make her decision.
By Paul W.
Response from BlackboxMyCar· Sep 19, 2026
Paul, this is exactly the kind of story that makes the value of a good dash cam so clear. We’re really glad you had the footage when it mattered most, and that it helped make the insurance process straightforward. Thank you for trusting us with your setup and for taking the time to share this. Hearing how the camera actually helped in a real incident means a lot to our team.
Their own name products (Blackbox my car Batteries) and dashcams from Korea are very good and quick response and resolve problems very quick. very satisfied their services and the products what they sell.
By S L.
Response from BlackboxMyCar· Sep 19, 2026
Thank you so much for the kind review. We’re really happy to hear you’ve been pleased with both the products and the support you received. Quick, reliable help when something comes up is something we care a lot about, so it means a lot to know that stood out. We truly appreciate your trust in BlackboxMyCar and the brands we carry, and we’re grateful to have your support.
I have reached BlackboxMyCar enquiring about dash cam batteries and they were really supportive and answered all my questions even before I buy anything yet.
By Abo J.
Response from BlackboxMyCar· Sep 17, 2026
Thank you so much for taking the time to leave this review. It means a lot to us, especially knowing you reached out before making a purchase. We never want anyone to feel pressured into buying something before they understand what will actually work for their setup, so we’re really glad the team could answer your questions and point you in the right direction. We truly appreciate the trust, and we’ll be here whenever you’re ready.
I'm a returning customer. About five years ago, I purchased a whole dashcam package (camera, battery, etc.) from BlackboxMyCar. During that initial phase, the company was super-helpful and accommodating. A few years later, my battery died, and the company was once again very responsive and helped me to replace my dead battery for free under warranty. I'm happy to say they've retained the same level of high-quality service in my most recent experience. The dashcam I had initially purchased just died (dashcams only have a lifespan of five years due to their grueling operating environments). I reached out to BlackboxMyCar to ask about dashcams compatible with my current wiring system. A representative named Gian replied immediately and gave me a very detailed description and breakdown of the products they had. They basically held my hand throughout the purchasing process. I will always return to BlackboxMyCar for my dashcam needs because I know I'm receiving vetted products. Above all, I'm receiving exceptional customer service and support.
By Steve
Response from BlackboxMyCar· Sep 4, 2026
Thank you, Steve. Having you come back to us over several years means a lot, especially knowing our team was able to support you through both warranty help and a new upgrade. Gian will really appreciate the mention as well. We put a lot of effort into making sure customers understand what will work with their existing setup, and it is great to know that guidance made the process easier. We truly appreciate your continued trust in BlackboxMyCar.
I had a delivery issue with UPS for some decal stickers and blackbox my car stepped in immediately and re-sent my decal stickers. Customer service is very important to me and I really like the way that Black box my car handled this delivery issue.
By Toni H.
Response from BlackboxMyCar· Sep 4, 2026
Thank you, Toni. Delivery issues are never ideal, so we’re happy our team could step in quickly and make sure you received what you ordered. We really appreciate you recognizing how the situation was handled and the kind words about our customer service.
