Poor customer service
Order one puzzle and they sent a different one. I have sent 3 emails with mo reply.
By Shaz
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1983, Bits and Pieces has been delighting puzzle lovers of all ages with premium jigsaw puzzles and unique gifts. As one of America’s most reliable puzzle brands, we’re proud to offer affordable puzzles that are still good quality, crafted with care and creativity.
Bits & Pieces (bitsandpieces.com) has 133 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 9 reviews with 2 stars · Clear filters
Order one puzzle and they sent a different one. I have sent 3 emails with mo reply.
By Shaz