Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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285 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Start accepting bitcoin, store and spend bitcoin securely.BitPay is a payment processing service for businesses and individuals who want to accept and send cryptocurrency payments. It is a simple and secure way to process payments in cryptocurrencies.To use BitPay, a business first needs to sign up for a BitPay account. They can then integrate the BitPay payment processing service into their website or application with no-code installations, in addition to accepting in-person payments or email invoicing. When a customer wants to make a payment in cryptocurrency, they can do so by clicking on the BitPay payment button in the merchant's checkout flow. An invoice is generated from which the customer pays with their preferred cryptocurrency and wallet. BitPay supports payments from over 100 of the most popular crypto wallets.Once the payment is made, BitPay will process the transaction and convert the cryptocurrency into the merchant's local currency. The funds will then be deposited directly into the merchant's bank account. BitPay also offers tools for managing and tracking payments, as well as invoicing and billing services.In addition to crypto payment processing for businesses, BitPay offers an array of personal crypto solutions to easily buy, store, swap and spend cryptocurrency.The BitPay Wallet is a self-custody wallet available on mobile and desktop designed for beginners and advanced crypto users alike. Offering industry-leading security, intuitive UI and advanced features, it is the #1 crypto wallet used for payments. Control all of your assets from one app.
BitPay (bitpay.com) has 285 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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Made a payment then was told something happened and Bitpay needed to refund me. So I click refund and find out I need to verify my identity before I can get my refund. Angrily I do that, then I'm told they cant verify my Identity. Now my money is gone. Thousands of dollars stolen by bitpay. STAY FAR AWAY Amount lost: $3,250
By Nick
Horrible expensive , bad fees like outrageous you can buy crypto with no fees nowadays or very small fees but most places are zero commission exchanging like uphold and easy simple and intuitive I think pairing with a better defi compound type coin to earn interest is best. This is garbage and the need be taken off Google play if you ask me for charging fees or linking you to services that are outrageous I'm sure they get a cut from that company by the way
By Andre H.
Don't use ... high fees and they are not able even to match my face with national ID card. Now they don't want to delete my ID scan!!!
By Martin K.
THEY HAVE VERY HIGH FEES + REQUIRE PRIORITY FEES FOREACH SENDS !! SO, U THINK IM OVERREACTING ? I LITERALLY HAD TO PAY 6 TIMES THE ORIGINAL AMOUNT OF MY TRANSACTION !!!!!! FOR ME, IT'S LITERALLY THE WORST PAYMENT METHOD A WEBSITE SHOULD USE !!!
By BadDog
This is the second time I tried using Bitpay and again my coins got stuck and the webshop never received any coins even though Bitpay confirmed that payment has been made. Simply stay away from using Bitpay as a payment solution. The website looks very pretty and modern but on the inside it is ugly and the support is non existent. I would actually describe this as a scam.
By Oliver
Bitpay has always been horrible but it just keeps on getting worse and worse. Avoid at all costs. They will waste your time and money, and destroy your privacy. Absolutely terrible service that goes completely against the bitcoin ethos of freedom and privacy. I would give it 0 stars if there was such an option.
By bitpay S.
This is the worst thing I have ever used. Accepts the first payment, then nothing. Everything fails. There is no support, nothing, zip. Wasted 1 whole hour messing about with this. Please please please read this and do not use it. I wish I had seen this beforehand
By Jim
I've used dozens of wallets and this is so bad, it's completely unusable! You can only load it from an exchange or from a credit card (which means if you already have another wallet - you can't move crypto from it to this one!). Why are we STILL forced to go to a ?!@# exchange to move from wallet to wallet? WHY?!?
By Beefydog
