Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
130 reviews
BitesySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Speaking English confidently takes more than memorizing grammar and vocabulary. Bitesy helps language learners build real-world speaking confidence through bite-sized, practical English lessons and guided practice. Designed for professionals, students, and travelers, Bitesy helps learners overcome self-doubt and speak more naturally in everyday conversations. Inside Bitesy Bitesy combines short lessons with practical speaking practice to make English learning easier to fit into daily life and more relevant to real conversations. Personalised Lessons Lessons adapt to your level, helping you build confidence one conversation at a time. AI Conversations Turn practice into real conversations with an AI coach available whenever you need it. Track Your Progress Keep motivated by seeing your progress and celebrating every step forward. start learning today Things You Should Know A few important details about subscriptions, cancellations, refunds, and how to contact Bitesy support. Clear Subscription Terms We offer multiple subscription plans, and all pricing, billing details, and renewal information are shown clearly before checkout so you always know exactly what you're signing up for before making a purchase. Easy cancellation If Bitesy isn't the right fit for you, you can request to cancel your subscription at any time by contacting our support team via email or contact form. Once processed, we’ll send a confirmation to the email associated with your account. 24/7 support Our dedicated support team is available 24/7 and typically responds within around 20 minutes. More complex requests may take a little longer. For the fastest assistance, we recommend contacting us through one support channel at a time. FAQ Why do I need to complete the quiz? The quiz helps personalize the experience to what you’re currently working through and what you’d like to improve or focus on inside the app. How do I access the app after signing up? After signing up and completing the initial ste
Bitesy (bitesy.org) has 130 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 128 reviews with 1 star · Clear filters
As per advise on this forum from bitesy. i had mailed to info@bitesy many times before. There no reply for getting this sorted. Please check with your back end team before you give us suggestion to email at info@bitesy. com on this forum. Please check email sent on following dates 17th Sept 18th Sept 19th Sept 20th Sept 21st Sept. I did not get any reply with solution. Please do not cheat people and give false reply on this forum.
By Roshan R.
I genuinely wish I had read the real customer reviews before paying for this app. The Facebook advertisements make it look highly effective and professional. The reality after purchasing it was completely different. The app feels extremely poor quality and nowhere close to what is presented in the advertising. I regretted the purchase almost immediately. I emailed the company right away asking for a refund. No response. No acknowledgement. Nothing. I feel completely misled. I wasted my money, and more importantly, I wasted my time. Based on my experience, I would not use this app again even if it were offered to me for free. Please read the customer reviews carefully before paying. I wish I had done that before purchasing.
By Also L.
Response from Bitesy· Sep 21, 2026
Hi there, we are very sorry for the disappointing experience and the delayed response to your email. We take your feedback regarding expectations and quality very seriously, and we want to ensure your refund request is addressed immediately. Please reach back out to us directly at [email protected] with your account or payment email—our support team will prioritize your ticket and process your refund right away.
I signed up believing I was paying around €18 for one month. One month later, I was charged €55 for an automatic renewal I did not intend. I tried to cancel, but the cancellation process was confusing. Support confirmed the cancellation via email but refused to refund the €55, saying the renewal terms were clear. Maybe the terms were technically there, but in my experience they were far from clear or transparent enough. I certainly did not expect to be charged €55 after what I understood to be a one-month subscription. I strongly recommend being very careful when subscribing and check the renewal price and conditions extremely carefully. I would not use this service again.
By Diego M.
Response from Bitesy· Sep 21, 2026
Hi Diego, thank you for sharing your feedback with us. We are very sorry for the confusion regarding the renewal terms and the difficulty during your cancellation process. We aim to be completely transparent about our subscription pricing, and we apologize for your frustrating experience with support. We would like to have our management team review your case personally. Please reach out to us again at [email protected] with your registered email address so we can take another look at your account.
SCAM ! ALERT !!!!! This is an absolute rip off . I should have read the reviews here before buying this app. It was just a one off purchase but the signed me up as a subscription starting at $20 and then charging $80 the following month. It’s not worth the price as it’s just a crap A.I generated content. BLOODY SCAMMERS !!!!!
By Lance D.
Response from Bitesy· Sep 17, 2026
Hi Lance, we are very sorry for the unexpected $80 renewal charge and your disappointment with the content. You should never be surprised by subscription billing terms. We take your feedback on transparency and product quality seriously and want to review your account details immediately. Please contact us at [email protected] with your payment email or transaction receipt so our support team can process your refund and cancel your subscription.
I saw your response about refunding me a huge unauthorized amount taken my account I have sent an email but no response from your team Kindly refund me
By frank M.
Response from Bitesy· Sep 17, 2026
Hi Frank, thank you for following up. We want to assure you that your email has been received, your case is actively in progress, and our team is working within our normal support timeframe to resolve this for you. We are not ignoring your request and will follow up directly on your email thread with your refund details as soon as the review is complete.
Absolute Scam. No access to the course still 99$ deducted from my bank acount along with 25$ for first month.I need my money back ASAP or iam going to file a case against this scam..
By nosheen S.
Response from Bitesy· Sep 16, 2026
Hi Nosheen, we are very sorry for the charges and lack of access. Being charged $99 and $25 without gaining access to your course is completely unacceptable. We want to locate your payment details and refund these amounts immediately. Please email us directly at [email protected] with your transaction details or registered email address so our team can process your full refund right away.
This is a scam. I signed up for a two month subscription that should cost $20 but had $59 added to this for an AI I don’t need. I cancelled my subscription right away and need a refund. I will be reporting this to my issuer for a chargeback.
By Jemimah P.
Response from Bitesy· Sep 16, 2026
Hi Jemimah, we are very sorry for the unwanted checkout add-on and billing confusion. You should only ever be charged for what you explicitly select. Since you have already canceled your subscription, we want to address the extra $59 fee immediately. Please contact us at [email protected] with your order email so our support team can review the transaction and issue your refund.
Not been great at all. i couldnt access my account after a day or two. and now a payment again of $99 was paid to bitesy. this is unacceptable. i need my 2 X $99.99 = $199.98 to be refunded. however, only $99.99 was refunded. I am still waiting for my $99.99 to be refunded.
By Jason Tai K.
Response from Bitesy· Sep 16, 2026
Hi Jason, we apologize for the continued delay in receiving your remaining refund. You are completely right to expect your full $199.98 back after being locked out of your account. We want to clear up the remaining $99.99 balance right away. Please email us at [email protected] with "ATTN: Management / Jason" in the subject line so our team can immediately process the second half of your refund.
