Terrible customer service
Early this year, I paid my yearly subscription, and realized I am missing some magazines (not received). Contacting their customer support has been a terrible experience. multiple times. They promised to get back to me as soon as possible, but there was no communication for two weeks. This happened multiple times. I feel ignored for a subscription I paid for that is not respected. This is unacceptable behavior for a company. To Bitcoin Magazine: Find our multiple conversations via your official email channels that you sometimes answered, and most of the time ignored. Topic: Your Bitcoin Magazine upcoming shipment on Mar 05 2025
By Max