Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
616 reviews
Birdy GreySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89.Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Birdy Grey (birdygrey.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 425 reviews with 5 stars · Clear filters
We were in a bind. Needed the dress immediately and Birdy Grey came through with an expedited shipping and beautiful dress in the perfect color
By Laurie
Response from Birdy Grey· Oct 9, 2025
Thank you for taking the time to share your experience with us, Laurie! We're so happy to hear that you received the dress in time for your event. Xx
My size was not available at the time but customer service was able to navigate me through this with my tight deadlines. Everything was received in a timely manner and looks great.
By Daniel
Response from Birdy Grey· Oct 9, 2025
Hi Daniel, thank you so much for taking the time to leave us a review!
When I had to send my fiancés suit back the process was super simple and easy, responses to my questions and concerns were quick and helpful. I knew right away when the suit I wanted was back in stock. The suit looks great on him and he feels super comfortable in it. We couldn’t be happier!
By Brittany
Response from Birdy Grey· Oct 9, 2025
Thank you for sharing your experience with us, Brittany! We couldn't be happier to hear that the suit looks great on your fiancé. Wishing you all the best!
Excellent customer service. I had a medical emergency and had to change my dress, and they made the process amazing and stress free.
By Kassie
Response from Birdy Grey· Oct 9, 2025
Wow - thank you so much, Kassie! We appreciate the feedback about your customer service experience. Xx
I will forever rave about Birdy Gray’s customer service. I had an issue with the alterations for my bridesmaid gown and they came in clutch and were able to send me a backup gown. It got to me in 4 days and it was such a relief to have that as a back up, in case my dress couldn’t be fixed. Thank you !!!
By Stephanie
Response from Birdy Grey· Oct 9, 2025
Thank you, Stephanie! We're so happy we could send you a back up dress just in case and we appreciate the feedback about your customer service experience. Xx
Birdy Grey did absolutely everything they could for me to make sure my bridesmaids dress was there for me for my best friend's big day after the first dress ordered did not fit. I was left feeling the love before the wedding even started! Thank you BG.
By Courtney A.
Response from Birdy Grey· Oct 9, 2025
Thank you for taking the time to share your experience with us, Courtney. It means so much to us! Wishing you all the best. Xx
I am so happy with ordering from this company my first dress came damaged & also way too big. Which I would have had to altered to fit but with the damage you would still see it. I took pictures on my phone right away & called them & left a message. A wonderful lady named Rachel called me back the same day as I was on the phone she had me text the pictures of the dress. She said they will replace the dress with an emergency dress & it would be here in time for my sisters wedding. I let her know the size I ordered was also way too big & asked if I could change the size & she said they could do that unfortunately the dress I chose they did not have a small but there were many more to chose from. So I chose one a size smaller. It arrived today perfect condition & the size was correct! I would definitely order again!
By Stephanie
Response from Birdy Grey· Oct 9, 2025
Thank you for taking the time to share your experience with us, Stephanie! We're so happy to hear about your customer service experience, and that the dress you received was the correct size. Cheers!
The dress seems well made and fits true to size.
By Madie
Response from Birdy Grey· Oct 9, 2025
Thank you, Madie! Xx
