Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
616 reviews
Birdy GreySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89.Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Birdy Grey (birdygrey.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 35 reviews with 4 stars · Clear filters
First package got lost. When I reported the issue, a replacement was sent at no hassle to me thanks to Jen from the customer service team.
By Romario
Response from Birdy Grey· Oct 9, 2025
Thank you for your review, Romario! We're so glad we were able to replace your lost package. Cheers!
I purchased items for a bridal party- ties and socks. They had the same color name and looked the same color so I purchased them together. Once the arrived, it was clear they were not even close to the same color. The ties worked wonderfully, but the socks would not work. Birdy Grey Customer service was wonderful to work with to fix my issue at no additional cost to me to make our event a success
By Beka
Response from Birdy Grey· Oct 15, 2025
Hi Beka, thank you for sharing your feedback with us! We’re so happy to hear that our customer service team was helpful in resolving the color mismatch issue with your socks, and that the ties worked wonderfully. We're sorry for the inconvenience and appreciate your understanding. If you need anything else, please don’t hesitate to reach out!
My dress arrived in a good amount of time and I'm grateful for that! I had to order a size up from what I would have liked to order because there is a size gap. The dress is beautiful though and good quality!
By Karen
